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Williamson Management, Inc.

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Reviews Williamson Management, Inc.

Williamson Management, Inc. Reviews (5)

The fence in question is a common fence not belonging to Jerome *** nor part of any privacy fence bordering his personal property. This fence is maintained by the association, it has been inspected by the managing agent and landscaper, and the damage done is minimal (bottom inches
of a board at the very bottom is cracked leaving the top inches intact). The complainant in this case originally alleged that the landscaper perpetrated the damage and upon inspection, it could not be determined who did the damage and complainant was informed that unless he saw the culprit first-hand commit an act damaging the fence, then the landscaper could not be held liable. On a recent inspection, other parts of the fence were also noted to be in disrepair needing new fence boards and one was taken to find the exact match. This work will be done when other work orders on the property are necessary to keep costs within budget as a work order to repair one or two boards without other work at this time would be considered a cost beyond reason for the type of work required.
I will not comment on this any further and consider this matter closed as this will be addressed when other work accumulates making a trip to the property more economical to do more than one repair

Initial Business Response /* (1000, 9, 2014/04/14) */
Contact Name and Title: *** ***
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@williamsonmanagement.com
I am not in agreement with Mr*** assessment of this situationWe informed Mr*** that we can have our
maintenance person post notices for which he would have to pay and elected to post notices himself via his tenant posting the noticeIn doing so, we told him that he had to post for the entire building and he posted for his address onlyBasically, Mr*** could not access the other addresses as his access key doesn't allow entrance to the other addresses and as such, only his address was postedI know this appears to be an issue of semantics but typically, the association's maintenance person handles the posting of notices and when doing so, these types of issues don't arise
Initial Consumer Rebuttal /* (3000, 11, 2014/04/18) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Unfortunately Mr*** has been misinformed of the situationI say misinformed as he was not part of the handling of this case, two of his employees wereI brought my issue to him (the president of Williamson Management) as I felt it was improperly handled
I was not given an option on the method of posting the notices (even if I was, they charge to place 5-pieces of paper on unit doors? I'm now curious as to how much they charge?)I was told to post notices myself, which I was fine withI'd seen them posted numerous times in the past (no standard letter, appeared to be unique to the situation, as if unit owners had been posting them themselves)When I specifically asked Williamson Management which units to post notices on, I was given a set of building numbersWhen I was told a building number that had an exterior locked entry door (preventing me from posting on the actual unit doors within), I SPECIFICALLY ASKED if I should ring a buzzer to gain entry to post notices on the specific unit doors beyond the locked exterior doorI was told that was not necessary
Notices were posted at the locations I was directed with the appropriate lead time
Final Business Response /* (4000, 13, 2014/04/25) */
CASE - *** ***
WMI is not in agreement with MrNigro's assessment and WMI is not going to reimburse MrNigro $Therefore, I recommend that the Revdex.com close this case as unsettled and leave it at that
Final Consumer Response /* (4200, 15, 2014/05/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Unfortunately, this is the attitude I'm used toUncompromising and unwilling to work with their clients towards a solution to a problem

Initial Business Response /* (1000, 8, 2014/09/02) */
Contact Name and Title: *** ** ***, Pres
Contact Phone: XXX-XXX-XXXX
Contact Email: ***@williamsonmanagement.com
As we have explained many times before, the Board of Directors is aware of this situation and as the
management company, we cannot autonomously expend association funds to make repairs at our discretion and must adhere to the directives of the BoardTo date, the Board has not provided Williamson Management with concise direction as to what action to takeAs for the behavior of those residents affecting the area in question, letters have been sent to them and the next step is removing the bikes that are causing the damage and then fining those residents who are causing the damageHowever, that directive has not been provided yetTherefore, until the Board decides on the exact action to take and directs us to do so, Williamson Management, Inccannot act independent of the Board of DirectorsIt is vital for all to understand that the Board of Directors as voted in by the membership makes decisions, expends funds, and makes these determinations, not management

Initial Business Response /* (1000, 7, 2014/04/25) */
CASE *** - *** ***
WMI does not recognize this person's address as we do not manage any properties in Lake ZurichIf this person is an off-site address, and is disputing a charge on their account, I will need details as all I
have is INVOICE XXXXX for aero light bulb and I don't find that invoice in our systemIf this pertains to a charge that was billed to their account for a light repair, then I will need details on the work order
Business Response /* (2000, 14, 2014/05/12) */
I am at the Glens of SchaumburgThe invoice date is 1/16/for $The invoice number is XXXXXLight bulbs were shipped to WM at William StWe were charged for these light bulbs and we never ordered them through WM nor did our cleaning company ever receive them since we do not use these types of light bulbs
Consumer *** /* (3000, 19, 2014/05/20) */
Hello Alexandra,
I sent the following statement on 5/12/through the Revdex.com website to provide you the information that WM asked for on 4/25/
"I am at the Glens of SchaumburgThe invoice date is 1/16/for $The invoice number is XXXXXLight bulbs were shipped to WM at *** *** *** We were charged for these light bulbs and we never ordered them through WM nor did our cleaning company ever receive them since we do not use these types of light bulbs."
I have emailed our property manager about times and spoke with her on the phone but I can't get her to refund us the money or provide us with an explanationWe do not want these light bulbs since we don't use this type
Please let me know if you need anything else to open the case back upI must have clicked the wrong button, I didn't mean to say that the complaint had been resolved
Thanks,
*** ***
Business Response /* (2000, 21, 2014/05/22) */
The consumer indicated ONLINE that the business responded to this complaint to his/her satisfactionHe/she also stated:
I have received a response from the business on 5/22/I am satisfied with their explanation

There forms for resale are very expensive. And the company takes to long to deliver them. Something that should take 1 day takes three or four And for closing on property that is crazy..

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