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Willow Springs Health and Rehabilitation

4934 S. 7th, Abilene, Texas, United States, 79605-2642

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Request reimbursement of $2550.

Also, requesting the invoice covering wife's stay at Willow Springs.
Paid in advance $5250 31 days for wife ***) to stay at Willow Springs. 31 days covered 8 November through 8 December. During wife's short stay at nursing facility, wife had to be transported twice to a Hospital Emergency room. This resulted in wife's transfer to another nursing facility on 23 November.

Desired Outcome

Requesting reimbursement for unused days (24 Nov - 8 Dec) which comes to approximately $2550. Also, requesting billing statement/invoice for the time wife was at Willow Springs.

Willow Springs Health and Rehabilitation Response • Jan 08, 2019

Contact Name and Title: ***
Contact Phone: XXXXXXXXXX
In regards to complaint concerning case *** : *** We have spoken with our corporate office and the is being cut and client should receive by the end of next week.

Customer Response • Jan 09, 2019

(The consumer indicated he/she ACCEPTED the response from the business.)
Per phone call, 1-9-19:
Mr. stated that he is happy that the company is sending a refund check.

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Address: 4934 S. 7th, Abilene, Texas, United States, 79605-2642

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+1 (325) 695-2646

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