Willow Tree Dental Group, PLLC

To be clear, it is our goal to every customer have a positive experience As cars have become more complex with vast amounts of electronics, we are often required to have battery tests for most warranty work Most of the vehicles systems require minimum voltage levels and if these levels are not achieved though a battery test, the manufacturer can deny a warranty claim Having a thermostat changed and a battery installed will have nothing to do with a stall occurrence and are most likely unrelatedThe [redacted] code relates to fuel system code often related to a loose gas cap Regardless, we would be happy to review the options with the vehicle owner and discuss the stalling issue We will contact our customer to discuss

We are happy to report that his issue has been resolved

I believe we have been in contact with this customer and have resolved this issue. Please feel free to use the tollway, as the car is covered for *** by license plates

Revdex.com:
I would like to cancel this claim in the meantimeHawk finished the service on my car, and requested that I return in the spring to assess the progress on the smoothing out of the sunshade.
Sincerely,
*** ***

Thank you for bring this matter to our attention. It is our understanding that cooperation between Hawk CDJ and the customer that we have a plan to resolve all open issues. Once again, thank you

We have reached a mutual agreement with the customer and I believe this complaint is resolved

To be clear, it is our goal to every customer have a positive experience. As cars have become more complex with vast amounts of electronics, we are often required to have battery tests for most warranty work. Most of the vehicles systems require minimum voltage levels and if these levels
are not achieved though a battery test, the manufacturer can deny a warranty claim. Having a thermostat changed and a battery installed will have nothing to do with a stall occurrence and are most likely unrelatedThe *** code relates to fuel system code often related to a loose gas cap. Regardless, we would be happy to review the options with the vehicle owner and discuss the stalling issue. We will contact our customer to discuss

We are happy to report that his issue has been resolved.