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Willowspring Landscaping Reviews (3)

This letter serves as a response to a complaint submitted by [redacted] against Willowspring Landscaping, LLC on September 19, In the complaint submitted by [redacted] , the customer alleges that employees of Willowspring Landscaping, LLC destroyed her solar path lightsAs to the company’s version of the story: The company last did service work for the customer on or about the month of July The relationship between the company and the customer was well over 5-years, without incidentThe customer would pay the company $per month, and the company would provide lawn mowing and trimming services to the customer once a weekHowever, the customer began to ask for additional services, which was not included in the monthly rateShe began requesting that the company remove tree branches, leaves and weeds from her propertyThe company stated to her that they would be able to remove the additional items, but that they would have to charge an additional feeThe customer then became upset and began telling the employees that ever since the company began to grow that they have become rude and unfriendlyThe customer alleges that the company used a commercial sized riding mower on her propertyThe company never used a commercial sized riding mower on her propertyHer property is not very big and according to the company’s employees, her property is approximately feet x feet, which would be difficult to use a commercial sized lawn mowerThus, the company and its employees would cut her yard with a push lawn mower In reference to the letter sent to the company, the customer alleged that the employees destroyed the solar path lights with the plow of the snow removal truckHowever, this allegation is and without merit, as previously stated, the company has not worked nor service the customer’s property since July The company is providing the following reference list: ** [redacted] *** [redacted] ** [redacted] [redacted] ** [redacted] [redacted] ** [redacted] [redacted] ** [redacted] [redacted] ** [redacted] [redacted] ** [redacted] [redacted] ** [redacted] [redacted] ** [redacted] [redacted] Any questions or concerns please contact my office at the number aboveSincerely, [redacted] *** Attorney-at-Law

This letter serves as a response to a complaint submitted by [redacted] against Willowspring Landscaping, LLC on September 19, 2016. In the complaint submitted by [redacted], the customer alleges that employees of Willowspring Landscaping, LLC destroyed her solar path lights. As to...

the company’s version of the story: The company last did service work for the customer on or about the month of July 2015. The relationship between the company and the customer was well over 5-years, without incident. The customer would pay the company $120.00 per month, and the company would provide lawn mowing and trimming services to the customer once a week. However, the customer began to ask for additional services, which was not included in the monthly rate. She began requesting that the company remove tree branches, leaves and weeds from her property. The company stated to her that they would be able to remove the additional items, but that they would have to charge an additional fee. The customer then became upset and began telling the employees that ever since the company began to grow that they have become rude and unfriendly. The customer alleges that the company used a commercial sized riding mower on her property. The company never used a commercial sized riding mower on her property. Her property is not very big and according to the company’s employees, her property is approximately 20 feet x 20 feet, which would be difficult to use a commercial sized lawn mower. Thus, the company and its employees would cut her yard with a push lawn mower.  In reference to the letter sent to the company, the customer alleged that the employees destroyed the solar path lights with the plow of the snow removal truck. However, this allegation is false and without merit, as previously stated, the company has not worked nor service the customer’s property since July 2015.   The company is providing the following reference list: **      [redacted]                          [redacted]
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  Any questions or concerns please contact my office at the number above. Sincerely,[redacted] Attorney-at-Law

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

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Address: 6513 48th Ave, Kenosha, Wisconsin, United States, 53142

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