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WillyB CrossFit Reviews (4)

sans-serif;">Thank you for forwarding this communication over to usIn response to [redacted] ***'s complaint, please read belowWilly B's week challenge program was advertised to to the greater Brooklyn area as a fitness regiment designed to help beginners to the sport of CrossFit start their journey to wellness and fitness [redacted] came to us in early January and registered for a non refundable $250, week membership with no mention of health risk or injuryThe week program was unique to our other membership options in the sense that this group was provided a meal plan, access to a nutritionist, physical therapist, progression monitoring, and the support of the other members in their programClasses would be (which was discussed in each applicants interview), however the seminars, group meetings, and extra curricular services (Body Fat Measurements, Specific Skill instruction, et al) would be group specificWhen signing up for a week gym membership, there is a reasonable assumption of physical activity and exertionCommonly in Crossfit programs around the globe, gym members often have physical limitations and over the course of several years of development, creative, safeand trustworthy methods have been adopted by the fitness and medical community as substitutions to aid and assist those with physical limitations [redacted] 's tenure at our facility lasted minutesIn our timely response to [redacted] 's inquiry, she revealed that she was in fact not injured from participating in physical activity at our facility (or at all), but instead concerned that she may become injured due to increase in movement patterns commonly found in exercise regimentsUnwilling to continue after we had offered to provide safe alternatives to the movements that concerned her, offered advice to from our physical therapist, and train with other staff members, [redacted] demanded a refund without exploring the solutions we provided for herThe program was limited to a select number of applicants to whom agreed to the programs terms and conditionsThese conditions included explicitly, participation in our beginner level classes at least three times a weekWith the expectation that all participants would participate in the program, we were saddened to hear that [redacted] no longer wanted to participateWith that said, we provided [redacted] with an opportunity to amend the program to her physical limitationsBecause she did not get injured and was unwilling to participate in our alternative solutions we did not find it appropriate to issue her a refundThere is a reasonable assumption that when signing up for an exercise program that there will be physical exertionThe same reasonableness would be applied to someone who signed up for the NYC Marathon that there would be running involvedWe really wished and encouraged [redacted] to continue with us and were happy to issue her $store credit (for when she felt comfortable to continue), but as business owners, we have a responsibility to our members and our shareholders to uphold our policies and procedures

Revdex.com:At this time, I have not been contacted by WillyB CrossFit regarding complaint ID ***.Sincerely,*** ***

Thank you for forwarding this communication over to us. In response to [redacted]'s complaint, please read below. Willy B's 6 week challenge program...

was advertised to to the greater Brooklyn area as a fitness regiment designed to help beginners to the sport of CrossFit start their journey to wellness and fitness. [redacted] came to us in early January and registered for a non refundable $250, 6 week membership with no mention of health risk or injury. The 6 week program was unique to our other membership options in the sense that this group was provided a meal plan, access to a nutritionist, physical therapist, progression monitoring, and the support of the other members in their program. Classes would be co-ed (which was discussed in each applicants interview), however the seminars, group meetings, and extra curricular services (Body Fat Measurements, Specific Skill instruction, et al) would be group specific. When signing up for a 6 week gym membership, there is a reasonable assumption of physical activity and exertion. Commonly in Crossfit programs around the globe, gym members often have physical limitations and over the course of several years of development, creative, safe. and trustworthy methods have been adopted by the fitness and medical community as substitutions to aid and assist those with physical limitations. [redacted]'s tenure at our facility lasted 60 minutes. In our timely response to [redacted]'s inquiry, she revealed that she was in fact not injured from participating in physical activity at our facility (or at all), but instead concerned that she may become injured due to increase in movement patterns commonly found in exercise regiments. Unwilling to continue after we had offered to provide safe alternatives to the movements that concerned her, offered advice to from our physical therapist, and train with other staff members, [redacted] demanded a refund without exploring the solutions we provided for her. The program was limited to a select number of applicants to whom agreed to the programs terms and conditions. These conditions included explicitly, participation in our beginner level classes at least three times a week. With the expectation that all participants would participate in the program, we were saddened to hear that [redacted] no longer wanted to participate. With that said, we provided [redacted] with an opportunity to amend the program to her physical limitations. Because she did not get injured and was unwilling to participate in our alternative solutions we did not find it appropriate to issue her a refund. There is a reasonable assumption that when signing up for an exercise program that there will be physical exertion. The same reasonableness would be applied to someone who signed up for the NYC Marathon that there would be running involved. We really wished and encouraged [redacted] to continue with us and were happy to issue her $250 store credit (for when she felt comfortable to continue), but as business owners, we have a responsibility to our members and our shareholders to uphold our policies and procedures.

sans-serif;">Thank you for forwarding this communication over to us. In response to [redacted]'s complaint, please read below. Willy B's 6 week challenge program was advertised to to the greater Brooklyn area as a fitness regiment designed to help beginners to the sport of CrossFit start their journey to wellness and fitness. [redacted] came to us in early January and registered for a non refundable $250, 6 week membership with no mention of health risk or injury. The 6 week program was unique to our other membership options in the sense that this group was provided a meal plan, access to a nutritionist, physical therapist, progression monitoring, and the support of the other members in their program. Classes would be co-ed (which was discussed in each applicants interview), however the seminars, group meetings, and extra curricular services (Body Fat Measurements, Specific Skill instruction, et al) would be group specific. When signing up for a 6 week gym membership, there is a reasonable assumption of physical activity and exertion. Commonly in Crossfit programs around the globe, gym members often have physical limitations and over the course of several years of development, creative, safe. and trustworthy methods have been adopted by the fitness and medical community as substitutions to aid and assist those with physical limitations. [redacted]'s tenure at our facility lasted 60 minutes. In our timely response to [redacted]'s inquiry, she revealed that she was in fact not injured from participating in physical activity at our facility (or at all), but instead concerned that she may become injured due to increase in movement patterns commonly found in exercise regiments. Unwilling to continue after we had offered to provide safe alternatives to the movements that concerned her, offered advice to from our physical therapist, and train with other staff members, [redacted] demanded a refund without exploring the solutions we provided for her. The program was limited to a select number of applicants to whom agreed to the programs terms and conditions. These conditions included explicitly, participation in our beginner level classes at least three times a week. With the expectation that all participants would participate in the program, we were saddened to hear that [redacted] no longer wanted to participate. With that said, we provided [redacted] with an opportunity to amend the program to her physical limitations. Because she did not get injured and was unwilling to participate in our alternative solutions we did not find it appropriate to issue her a refund. There is a reasonable assumption that when signing up for an exercise program that there will be physical exertion. The same reasonableness would be applied to someone who signed up for the NYC Marathon that there would be running involved. We really wished and encouraged [redacted] to continue with us and were happy to issue her $250 store credit (for when she felt comfortable to continue), but as business owners, we have a responsibility to our members and our shareholders to uphold our policies and procedures.

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