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Wilner - Greene Associates

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Wilner - Greene Associates Reviews (4)

Reporter’s paperwork was incompleteReporter is resubmitting required paperwork for reviewIssue resolved

ZELTIQ Aesthetics, Incan Allergan affiliate (“Zeltiq”) manufactures and sells its patented FDA-cleared CoolSculpting device only to authorized physicians in the United States Those physicians are responsible for assessing, diagnosing, and prescribing treatment for suitable patients Zeltiq does not control the treatment decisions of the physicians Additionally, Zeltiq is not able to guarantee results or determine potential side effects for each patient Disclosures regarding appropriate patients and potential outcomes and side effects are provided to the physician and are publicly available, including on Zeltiq's website Zeltiq takes patient complaints very seriously Zeltiq has an established process for clinical complaints and encourages all patients to report those complaints directly to us This complaint has beenhandled by our Clinical Investigations department, which addressed the patient's concerns directlyPlease let me know if I may be of further assistanceKind regards, [redacted] A [redacted] ** [redacted] [redacted] [redacted] I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.The issue is still unresolvedI would like a revision Coolsculpting cycle on my left abdomen to correct the asymmetrical resultsIf this request is not met, my next will be sharing my photos onlineI will ensure others know about my experience, and do not make the same mistake Regards, [redacted] They have responded and resolved my issue Complaint ID: [redacted] I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

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