Wilshire Group & Associates LLC

Initial Business Response / [redacted] (1000, 8, 2016/01/13) */ To whom it may concern: In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that [redacted] submitted, our office has closed the file due to the fact that there was a complaint submitted against our company in regards to this accountThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerAll records of information regarding this account have been dismissed from our officeWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied Thank you in advance Initial Consumer Rebuttal / [redacted] (2000, 10, 2016/01/17) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 8, 2015/10/29) */ To whom it may concern: In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that [redacted] submitted, our office has closed the file due to the fact that there was a complaint submitted against our company in regards to this account and the way it was handledThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerAll records of information regarding this account have been dismissed from our officeWe are not a company who wants to be perceived as a scam or as a company attempting to fraud anyone of their moneyWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied Thank you in advance

Initial Business Response / [redacted] (1000, 8, 2015/12/04) */ To whom it may concern: In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that [redacted] submitted, our office has closed the file due to the fact that there was a complaint submitted against our company in regards to this account and the way it was handledThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerAll records of information regarding this account have been dismissed from our officeWe are not a company who wants to be perceived as a scam or as a company attempting to fraud anyone of their moneyWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied Thank you in advance

Initial Business Response / [redacted] (1000, 11, 2015/12/04) */ To whom it may concern: In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that [redacted] submitted, our office has closed the file due to the fact that there was a complaint submitted against our company in regards to this account and the way it was handledThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerAll records of information regarding this account have been dismissed from our officeWe are not a company who wants to be perceived as a scam or as a company attempting to fraud anyone of their moneyWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied Thank you in advance

Initial Business Response / [redacted] (1000, 8, 2015/09/28) */ To whom it may concern: In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that [redacted] submitted, our office has closed the file due to the fact that there was a complaint submitted against our company in regards to this accountThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerAll records of information regarding this account have been dismissed from our officeWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made and we hope that all reasonable requests that were made in the consumer's complaint have been satisfied Thank you in advance

Initial Business Response / [redacted] (1000, 10, 2015/09/01) */ To whom it may concern: In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that [redacted] submitted, our office has closed the file due to the fact that there was a complaint submitted against our company in regards to this accountThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerAll records of information regarding this account have been dismissed from our officeWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied Thank you in advance Initial Consumer Rebuttal / [redacted] (2000, 12, 2015/09/02) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 8, 2015/11/05) */ To whom it may concern: In response to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that [redacted] submitted, our office has closed the file due to the fact that there was a complaint submitted against our company in regards to this account and the way it was handledAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerAll records of information regarding this account and the consumer have been dismissed from our officeWe are not a company attempting to fraud anyone of their moneyWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied Thank you in advance Regards, Initial Consumer Rebuttal / [redacted] (2000, 10, 2015/11/06) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 8, 2015/11/05) */ To whom it may concern: In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that [redacted] submitted, our office has closed the file due to the fact that there was a complaint submitted against our company in regards to this account and the way it was handledThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerAll records of information regarding this account and the consumer have been dismissed from our officeWe are not a company who wants to be perceived as a scam or as a company attempting to fraud anyone of their moneyWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied Thank you in advance Regards, Initial Consumer Rebuttal / [redacted] (2000, 10, 2015/11/06) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 8, 2015/12/04) */ To whom it may concern: In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that [redacted] submitted, our office has closed the file due to the fact that there was a complaint submitted against our company in regards to this account and the way it was handledThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerAll records of information regarding this account have been dismissed from our officeWe are not a company who wants to be perceived as a scam or as a company attempting to fraud anyone of their moneyWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied Thank you in advance Initial Consumer Rebuttal / [redacted] (2000, 10, 2015/12/04) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept the explanation and will dismiss any further actions or complaints

Initial Business Response / [redacted] (1000, 8, 2016/01/13) */ To whom it may concern: In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that [redacted] submitted, our office has closed the file due to the fact that there was a complaint submitted against our company in regards to this accountThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerAll records of information regarding this account have been dismissed from our officeWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied Thank you in advance Initial Consumer Rebuttal / [redacted] (2000, 10, 2016/01/24) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am satisfied that Wilshire Group has dismissed my recordsHowever, there will not be a "At this time"People of this stature should not be allowed to have access to personal and private information and 3rd party groups like Wilshire should be illegalAll monies have been refunded and I now can move on with my life

Initial Business Response / [redacted] (1000, 10, 2015/09/01) */ To whom it may concern: In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that [redacted] O' [redacted] submitted, our office has closed the file due to the fact that there was a complaint submitted against our company in regards to this accountWe do provide merchant services for multiple companies and we will have to follow up on this matter to correct the unresolved issueAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable request that were made in the consumer's complaint have been satisfiedPlease advise us if the refund has already taken place or if it is something that we need to remedy on our sideOnce advised, if no refund has taken place then we will correct the issue expeditiously Thank you in advance Initial Consumer Rebuttal / [redacted] (2000, 12, 2015/09/03) */ (The consumer indicated he/she ACCEPTED the response from the business.) a refund was issed

Initial Business Response / [redacted] (1000, 11, 2015/10/19) */ To whom it may concern: In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that [redacted] submitted, our office has closed the file due to the fact that there was a complaint submitted against our company in regards to this accountThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumer or attempt to obtain further informationAll records of information regarding this account have been dismissed from our officeWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied Thank you in advance Initial Consumer Rebuttal / [redacted] (2000, 13, 2015/10/20) */ (The consumer indicated he/she ACCEPTED the response from the business.) I am satisfied with this response, as I had no valid debt with registered with this company, nor did I agree with their overly aggressive collection practices

Initial Business Response /* (1000, 10, 2016/01/13) */
To whom it may concern:
In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that *** *** submitted, our office has closed the file due to the fact that there was a
complaint submitted against our company in regards to this accountThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerAll records of information regarding this account have been dismissed from our officeWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied
Thank you in advance
Initial Consumer Rebuttal /* (3000, 12, 2016/01/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept the response from the business because they refuse to take responsibility for their actions and instead are trying to blame me for misinterpreting what was said to meThe account I gave of the events that took place were complete factual and accurate and there was no misinterpretation whatsoeverThis company did engage in criminal behavior in an attempt to fraudulently collect money from me, even if they refuse to admit it
Final Business Response /* (4000, 14, 2016/01/26) */
The consumers file has been dismissed from our officeDesired resolution is agreed upon

Initial Business Response /* (1000, 5, 2015/10/19) */
To whom it may concern:
In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that *** *** submitted, our office has closed the file due to the fact that there
was a complaint submitted against our company in regards to this accountThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumer or attempt to obtain further informationAll records of information regarding this account have been dismissed from our officeWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied
Thank you in advance

Initial Business Response /* (1000, 8, 2015/12/04) */
To whom it may concern:
In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that *** *** submitted, our office has closed the file due to the fact that there
was a complaint submitted against our company in regards to this account and the way it was handledThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerAll records of information regarding this account have been dismissed from our officeWe are not a company who wants to be perceived as a scam or as a company attempting to fraud anyone of their moneyWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied
Thank you in advance
Initial Consumer Rebuttal /* (2000, 10, 2015/12/04) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am satisfied with the responseI do not owe anythingThe case has been closed so I'll no longer receive harassing phone calls
Thanks to all involved that have been helpful!

Initial Business Response /* (1000, 5, 2016/04/04) */
To whom it may concern:
In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that *** *** submitted, our office has closed the file due to the fact that there was a
complaint submitted against our company in regards to this accountThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerAll records of information regarding this account and the consumer have been dismissed from our officeWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied
Thank you in advance
Initial Consumer Rebuttal /* (2000, 7, 2016/04/05) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I accept that it is dismissed and I will not be conatcted again byt this companyThough, I still believe they should stop these practices and harrasssing innocent people

Initial Business Response /* (1000, 8, 2015/10/19) */
To whom it may concern:
In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that *** *** submitted, our office has closed the file due to the fact that there
was a complaint submitted against our company in regards to this accountThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumer or attempt to obtain further informationAll records of information regarding this account have been dismissed from our officeWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied
Thank you in advance
Initial Consumer Rebuttal /* (2000, 10, 2015/10/20) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I don't want to be bothered anymore so I accept as long as I am not contacted again

Initial Business Response /* (1000, 8, 2015/11/05) */
To whom it may concern:
In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that *** *** submitted, our office has closed the file due to the fact that there was
a complaint submitted against our company in regards to this account and the way it was handledAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerAll records of information regarding this account and the consumer have been dismissed from our officeWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied
Thank you in advance
Regards,
Initial Consumer Rebuttal /* (2000, 10, 2015/11/05) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 17, 2016/01/13) */
To whom it may concern:
In regards to the above complaint ID that was filed against Wilshire Group & Associates, LLC and in regards to the complaint that *** *** submitted, our office has closed the file due to the fact that there was
a complaint submitted against our company in regards to this accountThere seems to be some misinterpretation with regards to what was discussed with the consumerAt this time, no further correspondence of any form will be made by our office or a third party of ours to attempt to reach the consumerAll records of information regarding this account have been dismissed from our officeWe do apologize for any inconvenience or misunderstanding that this may have caused and in regards to the complaint that was made, we hope that all reasonable requests that were made in the consumer's complaint have been satisfied
Thank you in advance
Initial Consumer Rebuttal /* (2000, 19, 2016/01/14) */
(The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response /* (1000, 8, 2015/06/11) */
To whom it may concern,
I would like to address the above consumer complaint and make an effort to accommodate the consumer's desired resolutionThe only information that we have for this consumer would be relevant information to try and
recover a "supposed debt" from I show only calls ever being made to the consumer on 5/19/of the calls were wrong numbers to even make contact with the consumer and we were able to leave messages on of the numbers provided and left a voice mail for a return callThe consumer made contact with our office that same day and was reluctant to verify any information that we would need to even discuss the account information with a consumerThe consumer has AKA's or alternate names and we need to take precautions before releasing any information to a wrong partyOn another note, this office does not have nor has ever had a *** *** employed within our companyTo have closure with this matter, our office has closed the consumers file and will Cease & Desist from any and all collection efforts against the consumerPlease advise
Initial Consumer Rebuttal /* (3000, 10, 2015/06/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This response does not address my concernsMost importantly, their statement that their "client was taking me to court" and that I "should give their information to my lawyer" (even though I never mentioned obtaining an attorney)I was never informed that they might have the wrong personThey made it clear that I was the person they were afterWhy do they have my social security number and my credit report as they stated? Also, why was I told that the person who initially called me did not exist? Another thing that I didn't mention in the previous complaint is that when I started questioning them over the phone and not cooperating with them, I was told I was being recorded (after the fact)
Final Consumer Response /* (3000, 21, 2015/07/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
None of my concerns were addressed
Final Business Response /* (1000, 19, 2015/07/06) */
We no longer retain any information for the consumer or the account that was previously held in our officeAny and all information that our office might have held before was information that would be relevant to the account in question and necessary to recover the debt assigned to our office to recoverNone of the information previously retained was obtained by our officeAgain, any and all information is no longer retained by our officeAll further efforts to contact the consumer have ceased as of 5/19/as well as any further correspondencePlease be advised