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Wilson Brothers, Inc.

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Wilson Brothers, Inc. Reviews (3)

The *** Permit Fee has been deducted from *** ***'s invoice and the account is paid in full. I made this adjustment when I received his payment, which included a note bringing this to my attention. The wording in *** ***'s proposal did not clearly state that the fee was an
additional charge that would be paid by insurance.I sincerely apologize for this mistake.Thank you, *** ***
*** ***
*** *** ***
***

Initial Business Response /* (1000, 9, 2016/02/22) */
This person did not purchase our product, and to our knowledge has never purchased our productsShe claims to have found the itemShe did not know who, nor how many other people had possession of this product prior to herFurther, she does
not know when or if the product was legally purchasedThis is a meritless complaint
Initial Consumer Rebuttal /* (3000, 11, 2016/02/22) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This claim has merit!! I explained to *** and later to the owner who not give his name except "OWNER"verbally and by e-mail the item was a gift and It was left at my door stating enjoy quillingI also explained that I do crafts for my physical therapy and I have had people leave me other craft items for that purpose
Company is extremely unprofessional*** hung up on me and when I called back the OWNER ( library told me his name is *** W ( I won't give out his full name) after several rings pickuped the phone and when I tried to explain to him what happened he was rude and disrespectful and said that "customers like you we don't want!!"
I was not asking the company (manufacture) for a new complete package just the missing 3/16" split quilling toolWithout it you cannot do quilling and the tapered tip needle is uselessThey are the manufacture and should honor the quality of there product whether purchased directly or notIT WAS A GIFT!!!!NO ONE HAS A RECEIPT FOR GIFT!!!!
JUST SEND THE MISSING 3/16" SPLIT TOOL!!!!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

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Address: 355 E 55th Ave, Denver, Colorado, United States, 11374-1140

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