Wilson Family Dentistry

Review: I have not seen on talked to Dr. James L. Wilson DDS in several years and have not been his patient since Summer 2011 and I have received I bill from him for $119.00 with no description. The last time I saw Dr. Wilson as a patient, I was not only a employee but his step son. This is a very unprofessional way to bill patients and unacceptable. I have attempted to contact Dr. Wilson's office on several occasions with not help.Desired Settlement: I want Wilson Family Dentistry to credit my account and send me an invoice stating that my balance is zero. In addition, I want written documentation that this was an error and will not be reflected on my credit report.

Business

Response:

This is in reference to ID [redacted] and again we do apologize

On Mon, Feb 10, 2014 at 11:52 AM, james wilson <[email protected]> wrote:

Dear [redacted]

Recently our office sent out an invoice to Mr. [redacted] by mistake. Our office has new employees and did not know to not send Mr. [redacted] an invoice because of the circumstances behind it.

At the time Mr. [redacted] was the step son of Dr. Wilson, which was ended under an unmutual agreement.The account has been taken care of please give Mr. [redacted] our deepest apology

Thank you,

Administrative Assistant

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,