We will be happy to help with this situation, however missing three payments to the bank is going to be difficult to correctThe bank is going to ask why you didnt make payments and will take some convincing that it is the Dealers faultPlease contact me directly to get this issue resolved
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meIt has been days since the purchase of the vehicle The refund is still due, but am encouraged that the refund of the Gap insurance and Extended Warranty plus taxes will be deposited ASAP as stated in the response Sincerely, [redacted] ***
Wilson Nissan has a used vehicle reconditioning policy that is designed to potect the consumer from purchasing unsafe vehiclesAll vehicles retailed by Wilson Nissan have undergone a rigorous inspection to include all safety systems, we also pull a Carfax report (Industry Standard) to check for vehicle historyAlthough this report cant guarantee from all possible issues we feel that offering such a report at time of sale is above and beyond industry standardsBetween our rigorousee inspection and the Carfsx report that gave the vehicle a clean bill of health I feel that Christen Bowman's statement "I believe they are dishonest and employ deceptive sales tactics" is groundless and vindictive
After filing this complaint, I recieved a call from Wilson Motors saying "after consulting with their attorneys, they will be refunding the purchase price of the car in addition to fees
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
I would like to extend my apology for this situation, as you know NADS has declared bankrupcy and Western Insurance Company is in receivershipWilson Motors is not holding any of the insurance premium or the refund funds, we dont have the cash to disperse to you or the hundreds of customers that have been involvedWe have been advised to direct all customers to the Atorneys that are handling the claims against Western, I have included the information in the attachment We are watching the following sites for the best updates, westerinsurancecompany.net & utinsreceivers.org please be sure to contact the recievers to apply for the refund once this mess is settled.Sincerely [redacted]
Complaint: [redacted] I am rejecting this response because: no one has set a time for me to get the seat fixedI was told I was going to get a call back on Saturday 06/20/but no one calledCalled and left a message on 06/23/but no response.Sincerely, [redacted] ***
As per the customers request we used WECU as the desired financial institution, this request is why the transaction was funded in timely manner and as to why the transaction could not be terminatedThe warranty and Gap cancelation was processed and will be refunded to the bank ASAP, due to th Holidays it may take a little longer than the customer requires but I can assure that 100% of the funds will be refunded!
I have spoken to Mr [redacted] today with regards to the issues we have caused with our handling of the trade payoff and overall lack of professionalismMr [redacted] and I have discussed what went when wrong and are in discussion as to how to resolve this to a mutually amicable end Sincerely Julian g [redacted] General Manager Toyota of Bellingham 360-715-Direct
Complaint: [redacted] I am rejecting this response because: Wilson motors response to my concern continues to fail my needs as a consumerI never received a copy of the "rigorous inspection" results, even though I requested this informationMy concerns are neither "groundless nor vindictive." I do not seek vengeance or revenge, I have a right as a consumer to know if the vehicle I am driving is unsafe or notSince I have no information about the extent of the damage the vehicle sustained, I am left with uncertaintyThis may have been solved simply, but Wilson motors has not provided me with information to allay my uncertaintyBecause Wilson motors has been unwilling to provide me with information, I view failure to provide requested information as deceptive and dishonest Sincerely, [redacted]
Shawn G [redacted] spoke to the customer and advised that he is happy!
We will be happy to help with this situation, however missing three payments to the bank is going to be difficult to correctThe bank is going to ask why you didnt make payments and will take some convincing that it is the Dealers faultPlease contact me directly to get this issue resolved
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meIt has been days since the purchase of the vehicle The refund is still due, but am encouraged that the refund of the Gap insurance and Extended Warranty plus taxes will be deposited ASAP as stated in the response Sincerely, [redacted] ***
BOUGHT VEHICLE BACK FROM THE CONSUMER, BELIEVE THAY ARE SATISFIED
Wilson Nissan has a used vehicle reconditioning policy that is designed to potect the consumer from purchasing unsafe vehiclesAll vehicles retailed by Wilson Nissan have undergone a rigorous inspection to include all safety systems, we also pull a Carfax report (Industry Standard) to check for vehicle historyAlthough this report cant guarantee from all possible issues we feel that offering such a report at time of sale is above and beyond industry standardsBetween our rigorousee inspection and the Carfsx report that gave the vehicle a clean bill of health I feel that Christen Bowman's statement "I believe they are dishonest and employ deceptive sales tactics" is groundless and vindictive
After filing this complaint, I recieved a call from Wilson Motors saying "after consulting with their attorneys, they will be refunding the purchase price of the car in addition to fees
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
I would like to extend my apology for this situation, as you know NADS has declared bankrupcy and Western Insurance Company is in receivershipWilson Motors is not holding any of the insurance premium or the refund funds, we dont have the cash to disperse to you or the hundreds of customers that have been involvedWe have been advised to direct all customers to the Atorneys that are handling the claims against Western, I have included the information in the attachment We are watching the following sites for the best updates, westerinsurancecompany.net & utinsreceivers.org please be sure to contact the recievers to apply for the refund once this mess is settled.Sincerely [redacted]
Complaint: [redacted] I am rejecting this response because: no one has set a time for me to get the seat fixedI was told I was going to get a call back on Saturday 06/20/but no one calledCalled and left a message on 06/23/but no response.Sincerely, [redacted] ***
As per the customers request we used WECU as the desired financial institution, this request is why the transaction was funded in timely manner and as to why the transaction could not be terminatedThe warranty and Gap cancelation was processed and will be refunded to the bank ASAP, due to th Holidays it may take a little longer than the customer requires but I can assure that 100% of the funds will be refunded!
I have spoken to Mr [redacted] today with regards to the issues we have caused with our handling of the trade payoff and overall lack of professionalismMr [redacted] and I have discussed what went when wrong and are in discussion as to how to resolve this to a mutually amicable end Sincerely Julian g [redacted] General Manager Toyota of Bellingham 360-715-Direct
Complaint: [redacted] I am rejecting this response because: Wilson motors response to my concern continues to fail my needs as a consumerI never received a copy of the "rigorous inspection" results, even though I requested this informationMy concerns are neither "groundless nor vindictive." I do not seek vengeance or revenge, I have a right as a consumer to know if the vehicle I am driving is unsafe or notSince I have no information about the extent of the damage the vehicle sustained, I am left with uncertaintyThis may have been solved simply, but Wilson motors has not provided me with information to allay my uncertaintyBecause Wilson motors has been unwilling to provide me with information, I view failure to provide requested information as deceptive and dishonest Sincerely, [redacted]