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Wilson Way Glass

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Reviews Wilson Way Glass

Wilson Way Glass Reviews (4)

I was unable to fix the frame [redacted] brought into my officeI had a crisis in my life to deal withSince I had no employees I was unable to do the jobShe has stated she tried to contact me and was unsuccessfulLeaving a note in the padlock which I have not foundMy office was open and she could have come in and her money would have been refundedHer complaint calling us crooks is unjust and uncalled forI have been in business for over years [redacted] is lucky her life is pristineI wish her well

I am rejecting this response because:I would like this reopened.  The store is still closed, the bank has made a refund based on the fraud complaint against Wilson Way Glass, but this should be lodged against them as they say they are a Revdex.com member.*
[redacted]

I was unable to fix the frame [redacted] brought into my office. I had a crisis in my life to deal with. Since I had no employees I was unable to do the job. She has stated she tried to contact me and was unsuccessful. Leaving a note in the padlock which I have not found. My office was open...

and she could have come in and her money would have been refunded. Her complaint calling us crooks is unjust and uncalled for. I have been in business for over 30 years. [redacted] is lucky her life is pristine. I wish her well.

Review: On Tues. March 22, I went to Wilson Way Glass as the other glass shop I usually deal with could not make a window frame with the needs I had, which were somewhat unique. I agreed to pay them in advance as it was only a little over $100. They said it could be ready by Thursday, the 24th. When I went in, the gentleman was not there. I think it was his wife who acted like she had never seen me, said that he "was out on a job" and did not have the window done. I said he had promised it and she just said she did not know anything about it. When I did not hear back from him by yesterday mid-morning, I went by there when I had to go back to Stockton, the gate was locked and chained and no one was around. I left a note tucked into the padlock and have tried calling about 10 times. The outgoing message said their voicemail was full - now for 2 full days. When I went by there tonight, the note was still in the lock. I am filing a fraud complaint with the bank for refund of the money - which I know they will do immediately.

This business claims to be a member of the Revdex.com: Proud Member of the [redacted]

Clearly, their membership in the Revdex.com is of no consequence. I have found out previously, that one cannot file a complaint with the [redacted], which I do not understand. I have posted a complaint on their [redacted] page and [redacted]. Had I checked [redacted] first, I would never have done business with these crooks.Desired Settlement: I want the money refunded immediately. As a consequence of the perceived fraud and no receipt of the goods ordered, I am filing a complaint with my bank.

Business

Response:

I was unable to fix the frame [redacted] brought into my office. I had a crisis in my life to deal with. Since I had no employees I was unable to do the job. She has stated she tried to contact me and was unsuccessful. Leaving a note in the padlock which I have not found. My office was open and she could have come in and her money would have been refunded. Her complaint calling us crooks is unjust and uncalled for. I have been in business for over 30 years. [redacted] is lucky her life is pristine. I wish her well.

Consumer

Response:

I am rejecting this response because:I would like this reopened. The store is still closed, the bank has made a refund based on the fraud complaint against Wilson Way Glass, but this should be lodged against them as they say they are a Revdex.com member.*

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Description: Glass - Plate and Window, Glass - Broken, Glass, Mirror & Screen Companies, Doors, Screens - Door & Window, Windows & Doors - Installation & Service

Address: 2965 N Wilson Way, Stockton, California, United States, 95205-2644

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www.wilsonwayglass.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Wilson Way Glass, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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