Buyer Beware , Customer satifaction and safety are not a concern of the owner here.
Went there last night with 12 teenagers and 7 of the 12 road the go-karts during a downpoar with lighting and thundering in a distance. Several times the cars would be put to a stop because of colliding with other cars and because the default would actually stop the cars because of the weather. The kids all were completly soaked and felt like they got ripped off.. The two young men that were working commented that it was very dangerous for the track to be running but the owner insisted that it was fine.
Needless to say the other 5 kids did not get to ride because at that point if was obvious that you could not have them go. The owner offered them a bumper car ride (2.50) and a ice cream cone in exchange for their 6.50 ticket for the go - karts , or told them they could come back again another time, but no refunds at all .. Now mind you I expained this was a birthday party and these kids dont drive and these tickets would not be used at another time and it did not matter. He sat there and argued with me and was just completely not a nice person with any empathy over the situation ... I just spent 78.00 and basically got nothing for it., except 7 wet kids and 5 kids with nothing ... Also he only takes cash but offer you to use the atm for a fee of 2.50 that is sitting right next to the register. Wonder what thats all about?????? Cash only is a pretty good deal for keeping some of it hid...
Buyer Beware , Customer satifaction and safety are not a concern of the owner here.
Went there last night with 12 teenagers and 7 of the 12 road the go-karts during a downpoar with lighting and thundering in a distance. Several times the cars would be put to a stop because of colliding with other cars and because the default would actually stop the cars because of the weather. The kids all were completly soaked and felt like they got ripped off.. The two young men that were working commented that it was very dangerous for the track to be running but the owner insisted that it was fine.
Needless to say the other 5 kids did not get to ride because at that point if was obvious that you could not have them go. The owner offered them a bumper car ride (2.50) and a ice cream cone in exchange for their 6.50 ticket for the go - karts , or told them they could come back again another time, but no refunds at all .. Now mind you I expained this was a birthday party and these kids dont drive and these tickets would not be used at another time and it did not matter. He sat there and argued with me and was just completely not a nice person with any empathy over the situation ... I just spent 78.00 and basically got nothing for it., except 7 wet kids and 5 kids with nothing ... Also he only takes cash but offer you to use the atm for a fee of 2.50 that is sitting right next to the register. Wonder what thats all about?????? Cash only is a pretty good deal for keeping some of it hid...
Worst experience ever.........