Winchester community mental health center, Inc. Reviews (1)
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Address: 36 Ricketts Dr, Winchester, Virginia, United States, 22601-3676
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Fax: ###-###-#### To whom it may concern,Thank you for the opportunity to address the complaint on September 29, 2016, rendered at Winchester Community Mental Health Center, Inc. Due to HIPPA, we will not address the patient by name, nor be specific to the patient's complaint. What we will provide,...
is a synopsis of our services and best practices. Winchester Community Mental Health Center, Inc. is a CARF accredited mental health facility servicing 7,000 patients a month from within the tristate area.In order to provide a high-quality level of care, our clinicians often rely on resources such as the Prescription Monitoring Program, which allow our clinicians to access information regarding controlled substances that have been prescribed to our patients by other clinicians in the community. This information includes the name of the medication, the clinician who prescribed the medication, and the pharmacy who filled/dispensed the medication. Based on these results, the clinician (after careful consideration) may require a patient to have a urine screening test completed. Urine screening tests increase the safety of prescribing medications by preventing dangerous medication interactions. Another, very important resource that allows our facility to provide an enhanced quality of care is our readiness to consult with our patient's external healthcare providers. Patients with multiple clinicians must sign a Coordination of Care, so that our clinicians can develop an individualized, comprehensive treatment plan that adheres to their personalized needs.Our clinicians work meticulously to accommodate every individual's needs with compassion, and in order to appropriately address those needs, longer than usual wait periods may occur. We here at Winchester Community Mental Health Center understand that our patient's time is valuable, which is why we offer various resources that may meet our patient's needs more efficiently. We provide to our patients personalized reminder calls for all appointments Scheduled. We believe that communication is key, which is why our receptionists call every patient to confirm appointment times, address any scheduling conflicts and notify patients of wait times. Regretfully, many patients are not able to answer their calls, for various reasons, and therefore may miss important information.Our mission statement here at Winchester Community Mental Health Center is to provide individuals and families of all ages with high-quality, individualized, and compassionate mental health Services.If you should need additional information, please feel free to contact meat ###-###-#### EXT. [redacted]Sincerely,Evelyn P[redacted], MS, LMHC, CAADCChief Executive Office & FounderWinchester Community Mental Health Center, Inc.