Bought used Dodge Ram truck, before I even got home the power steering pump had failed, ball joints suddenly started popping, and the check engine light came onOver the next few days I found out that the EGR valve had failed, the belts were broken in the tires, the a/c was hot wired to work, and the drivers door was missing a speakerTruck was listed with pictures that included a radio, when I got to see truck in person, somebody had literally ripped the radio out of the dash and destroyed the trimI called the dealership back, explained the situation, and was told that I bought truck "As-Is" so there is not much I can do about itThey tried to tell me that this is just the risk I take buying usedBut it seems like they did a few quick temporary fixes just to get the truck off the lotExtremely disappointed, I was told that the truck had been thoroughly inspected and the oil was changedI checked the oil after I left and it was I'm desperate need of an oil changeI bought the truck and within a week I had $already invested in necessary repairsExtremely disappointed
Bought my Ram at[redacted]....took to Napleton for service since is close to home....they took off my license plate from from [redacted] and put theirs on without my permission....not acceptable.....Filed a complaint with Dodge and then after speaking to Greg with service and them agreeing to get a [redacted] her for me...he was very flippant when speaking with me....this is not how u conduct customer service....I. Extremely angry....and upset..... technically they stole.property from me!!!
Bought used Dodge Ram truck, before I even got home the power steering pump had failed, ball joints suddenly started popping, and the check engine light came onOver the next few days I found out that the EGR valve had failed, the belts were broken in the tires, the a/c was hot wired to work, and the drivers door was missing a speakerTruck was listed with pictures that included a radio, when I got to see truck in person, somebody had literally ripped the radio out of the dash and destroyed the trimI called the dealership back, explained the situation, and was told that I bought truck "As-Is" so there is not much I can do about itThey tried to tell me that this is just the risk I take buying usedBut it seems like they did a few quick temporary fixes just to get the truck off the lotExtremely disappointed, I was told that the truck had been thoroughly inspected and the oil was changedI checked the oil after I left and it was I'm desperate need of an oil changeI bought the truck and within a week I had $already invested in necessary repairsExtremely disappointed
Bought my Ram at[redacted]....took to Napleton for service since is close to home....they took off my license plate from from [redacted] and put theirs on without my permission....not acceptable.....Filed a complaint with Dodge and then after speaking to Greg with service and them agreeing to get a [redacted] her for me...he was very flippant when speaking with me....this is not how u conduct customer service....I. Extremely angry....and upset..... technically they stole.property from me!!!