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Windeck

937 Redonda Street, Sunnyside, Manitoba, Canada, R5R 0J7

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Windeck Reviews (%countItem)

What started out as an idea to simply add railing and skirting to our old deck turned into a beautiful renovation beyond anything we could have imagined! Owner Mel ***, project manager Daniel ***, and site lead/tradesman/craftsman Shaun *** provided very helpful and sound advice around structural and aesthetic points. They also provided a vision for our deck renovation that has added significant property value to our home. Because the parameters of the project evolved over time, the owner himself attended the site more than a half dozen times to answer questions, provide ideas, and suggest alternatives. The whole team remained conscious of our budget and patient with our thoughts and concerns as we worked through the ideas presented. We never felt any sales pressure and always felt that the team had our best interest and satisfaction at heart. Our original deck was a DYI project, and not the most square or precise build. Despite this fact, Shaun and his assistant Deion managed to make the end product look like something out of Better Homes and Gardens. Shaun's attention to detail and quality craftsmanship are extremely impressive. "That's good enough" are NOT words in his vocabulary! He is a true craftsman who took the time, patience, and extra labour to produce a superior renovation.

We are more than satisfied, in fact, elated with the end result and would highly recommend Windeck LTD for new builds and renovation projects.

Am extremely pleased with the quality of products and service. Our maintenance free deck was indeed the envy in the neighborhood.

I was never happy with my old wooden deck, didn't like the color and yearly maintenance. I contacted Windeck and with Brandon's advice was able to arrange for a new deck. I am delighted with the result. Brandon made a special effort to finish the project before the snow arrived. I like to sit outside and now look forward to enjoying my new surroundings.
Diane Z

In summer of 2017 WinDeck installed Duradek on a balcony above a three-season room addition to my home. This was a very challenging installation because the balcony is an irregular pentagonal shape surrounded by a foot-high parapet pierced by two scuppers for drainage. Furthermore, it is essential that the Duradek make the balcony a watertight roof for the three-season room below.

The installation took three workers all day to complete, but when Brandon arrived to inspect it late in the afternoon, he immediately noticed a small flaw, and instructed that an entire sheet of the Duradek be completely removed and replaced the next day.

Even though WinDeck was contracted on my behalf through a contractor, Brandon was very responsive directly to me on a number of occasions afterwards. When a blistering hot summer day melted a tar like substance onto my Duradek, Brandon responded to me immediately with a recommendation as to how to clean it up, and offered me the use of specialized cleaners from his shop to do so.

Over a year later, I had some concerns that the way a glass railing had been installed around the balcony might have compromised the watertightness of the Duradek. Even though WinDeck had not installed the railing, Brandon was again prompt, gracious and generous with expert, experienced advice as to how to test for a problem and address it if necessary.

As a business professor I always encouraged my students to focus on creating genuine customer benefits and trust that profits will follow. WinDeck exemplifies this principle well and I admire them for that.

Thirty years ago, Mel *** and his crew built a beautiful cedar deck for us. When it needed to be replaced, I called Windeck. The new maintenance free deck was built to my wishes by a crew of competent, courteous, diligent workers at a time of year convenient for me. Mel was always available when questions arose. I would recommend Windeck to anyone who wants a beautiful, well-built deck!

The finished product - our new deck - is exceptional and beyond our expectations. It is gorgeous! The quality of workmanship and attention to detail are superb. We appreciated that every finishing touch was attended to.

The Windeck team was prompt and professional right from the start. The crew worked extremely hard to ensure the project was finished in the stated time frame, and Brandon was very patient going over elements of the preparations required beforehand. He was accessible through text/phone and email to answer questions throughout. The quality of work is excellent, and we are satisfied with the end product.

Dealing with the employees of Windeck was a pleasure. They are professional, knowledgeable and courteous. Windeck's work is pristine and the attention to detail was impressive.

We recently had the opportunity to consult with Brandon at Windeck regarding a sizeable deck-building project we have planned for the spring. He was prompt in returning emails as well as courteous in answering our questions and addressing any concerns we had regarding product choices, warranty information, pricing, etc. Brandon took the time to provide us with the level of service we were looking for and even went to bat for us in terms of pricing the job as competitively as possible, seeing as we had received some other quotes and were down to it being between Windeck and one other company.

In the end we chose the other company however I have no problem whatsoever recommending Windeck to anyone looking for a company to tackle their decking projects. And although I certainly didn't have to write this review, given that we didn't choose them, I felt it appropriate to comment on how positive the experience was nonetheless. Simply put, we were faced with a choice between two very reputable companies in whom we had complete confidence. In the end we simply couldn't hire them both. That's the way it goes sometimes but I thought it was still worth commenting on Windeck's positive approach to customer service and to ensuring our satisfaction. I give them full marks for this and will recommend them to friends and family without hesitation.

Windeck Response • Feb 01, 2018

Thank you so much Blair for the positive feedback.

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Address: 937 Redonda Street, Sunnyside, Manitoba, Canada, R5R 0J7

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+1 (204) 233-6014

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