To Whom It May Concern: In response to the reopened claim by Mr, [redacted] , our company has stopped payment due to advise given to us by our attorneyClaim and counterclaim suits have been filed in the City of Buffalo CourtWe are awaiting the outcome of that decision which will be handled by the City Court on November 5th, at 9:am Upon that decision we will inform the Revdex.com of the outcome and will resolve this matterIf you have any additional questions, feel free to contact us via email, mail or be phone at 716-651-Thank you kindly for your review of this matterSincerely, Charles Contrino President, Window Experts & More, Inc
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Consumer came into Revdex.com and said that she had won a court judgement against the company, but it has not been paidThe consumer would like payment of this judgementRegards, [redacted]
Charlie stated I am not going to pay her the judgement, I am going to counter sue her in courtShe told me she would accept the window in lieu of the cash and then she changed her mindI have also contacted the insurance adjuster, as this was an insurance job, and made him aware of the situation, and she still has not had a window installedI will be talking to my attorney today
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Did not happen as writtenMy explanation of what occurred is truthful and factualRegards, [redacted]
Per Charles Contrino: Tell the consumer that I will mail him the refund check in the amount of $1500, in protest, through my attorney via certified mail
Regarding my claim for a refund, I filed a complaint with the Attorney General's officeIn response to the complaint, enclosed is a copy of Charles Contrinos responseYou will note that he states that a refund check was being sent to ePlease note the copy of letter from my bank informing me that a "stop payment" was issued on that checkThe bank would not give me details on that order, as it is privileged information between the bank and their customerBut I was told that in order to obtain a stop payment order, the signator of the account has to personally come to the bank, provide photo identification, and sign the requestPlease note in his letter of September 22, 2015, "in compliance with a recommendation made to us by the Revdex.com, you are receiving the refund." MrContrino never ordered the doors and that is why he sent the checkAgain, he is stalling for timeBecause of his actions I feel the Revdex.com should cancel business approval of MrContrino and his firm, for violating your standardsSincerely, [redacted] L [redacted] LP/tbm Enc
To Whom It May Concern: In response to the reopened claim by Mr, [redacted] , our company has stopped payment due to advise given to us by our attorneyClaim and counterclaim suits have been filed in the City of Buffalo CourtWe are awaiting the outcome of that decision which will be handled by the City Court on November 5th, at 9:am Upon that decision we will inform the Revdex.com of the outcome and will resolve this matterIf you have any additional questions, feel free to contact us via email, mail or be phone at 716-651-Thank you kindly for your review of this matterSincerely, Charles Contrino President, Window Experts & More, Inc
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Consumer came into Revdex.com and said that she had won a court judgement against the company, but it has not been paidThe consumer would like payment of this judgementRegards, [redacted]
Charlie stated I am not going to pay her the judgement, I am going to counter sue her in courtShe told me she would accept the window in lieu of the cash and then she changed her mindI have also contacted the insurance adjuster, as this was an insurance job, and made him aware of the situation, and she still has not had a window installedI will be talking to my attorney today
I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Did not happen as writtenMy explanation of what occurred is truthful and factualRegards, [redacted]
Per Charles Contrino: Tell the consumer that I will mail him the refund check in the amount of $1500, in protest, through my attorney via certified mail
Regarding my claim for a refund, I filed a complaint with the Attorney General's officeIn response to the complaint, enclosed is a copy of Charles Contrinos responseYou will note that he states that a refund check was being sent to ePlease note the copy of letter from my bank informing me that a "stop payment" was issued on that checkThe bank would not give me details on that order, as it is privileged information between the bank and their customerBut I was told that in order to obtain a stop payment order, the signator of the account has to personally come to the bank, provide photo identification, and sign the requestPlease note in his letter of September 22, 2015, "in compliance with a recommendation made to us by the Revdex.com, you are receiving the refund." MrContrino never ordered the doors and that is why he sent the checkAgain, he is stalling for timeBecause of his actions I feel the Revdex.com should cancel business approval of MrContrino and his firm, for violating your standardsSincerely, [redacted] L [redacted] LP/tbm Enc