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Window Factory Outlet Inc.

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Reviews Window Factory Outlet Inc.

Window Factory Outlet Inc. Reviews (20)

Worst installation job!!! The installers were very unprofessional they destroyed my interior trim on one of my windows and cut the exterior trim to shortAnd when they arrived at our home one of them was questioning me as to why I wanted my windows done and tried to talk my husband out of doing the exterior trimAnd asked why we had security camerasIt took them a hour and a half to do three windows and trim which should of taken longer to get the job done right with out ruining my trim and cutting it wrongAfter they left my husband called the sales guy to tell him of the problems and the sales guy called the installers and had one of them call us back which he did and said they would be back in a little bit and never came backOn Monday my husband called the manager and he sent someone over to fix itThe out side looks good now but all he did on the inside was make it look a little better which should of been replaced because you can see all the breaks and all he did was try covering it up with caulk so now I have to hire someone to replace my inside trimAnd all the manager wanted to do was take $off of our bill for a all thisWe had windows done by a different company last year and they did a way better job and were professional they didn't destroy any existing trim and did a great job on the trim outside guess we get what we pay for cheap windows and *** serviceMy advice to buyers cheap definitely isn't better spend a little more money and with someone that's been in business longer and knows how to treat customersWe definitely DO NOT recommend Window Factory Outlet!!!

Windows are fine but customer service is brutalThe sales guy forgot to place my order and then lied about itWindows came in and one of them was ordered wrongDave was helpful and gave me some money off my order and ordered the replacement windowHowever, installers forgot trim for the exterior of the windowWere supposed to come back the following day and never didHad to follow up with Dave to get them to come outWaiting to see when they will be back out

Windows and doors at a fair priceGreat installation on an older houseI will be calling them again for my next window repair

We just had two windows replaceWe got several different estimates and after comparing apples to apples we felt that Factory Outlet would be the better choiceWe differently made the right decisionJohn the sales representative was very knowledgeable and very accommodatingThe windows great and work well*** *

We purchased windows from this comany and they were true to their word on deliveryNot only were the windows what we were promised but the installation was done very professionaly The installers were polite, knowledgable and most respectful to us as well as our homeHighly recommend this companyThey really know their business

Approximately May 2016, I requested several windows to be installed by WFO in which they excepted to do such, and agreement was half down and the balance once the job is completed, okay so I did such, on June 6, a gentleman came to my place of residence to install the windows in which I thought the job was going to completed on the same day, Unfortunately, the installer stated that one of the windows was the incorrect size, and that he would return to complete the job at another time and will put the alluminum trimming on the out side of each window as wellSo with that being said I called the supervisor pwho assured me that he would expedite the order for the remaining window, at first I was hesitant in paying but since he gave me his word that the job would be completed in a timely manner I Paid him in full Now two weeks later still nothing so I emailed the company and the owner (Dave) again contacted me and assured me that he would resolve any issues with such ins

We love our new windows from Window factory outletThey were very accomadating with our busy schedule to set up installationThe installers did a nice job We can’t say enough about the quality of the windowThey open and close w no effort at allI can’t believe I’m saying this but I’m looking forward to cleaning the windowsThey fold in so easyIt makes it effortless to cleanWe liked the quality of the locking mechanism compared to other windows

We had windows installed on August 4th The installers were prompt and efficient The windows were installed very quickly and the team was professional They used drop cloths and were very courteous to make a minimal mess Before leaving, the installer made sure to go over all of the window features and ensure we were satisfied We were very impressed with a week turn around time to have the windows ordered and we are pleased with the quality We will most definitely use Window Factory Outlet again in the future

Window Factory Outlet just installed six replacement windows for us Everything about this experience was outstanding--the quality of the windows, the price, the skill and the professionalism of the installersI would not hesitate to do business with Window Factory Outlet again

Window Factory Outlet replaced all of our bedroom windows & I love our new windows!!! I was uncertain how the windows would look going from awning windows to sliders The windows look great from the outside as well as the inside The installers were very professional, on time and cleaned up after themselves They answered all the questions I hadJohn, the sales representative, was wonderful to work with He was very knowledgeable as well as professional He took his time explaining to me the differences with awning windows to sliders It was a great choice to switch Thank you John!
I have already recommended Window Factory Outlet to a co-worker and will continue to recommend them to anyone I know looking for replacement windows

Had ordered new windows for my whole house on 3/10/ They came the week before Easter to install all but because the guy who measured forgot to order 1/of the living room window Manager promised to rush the new order Did not hear from the company for weeks, I called them and was told you were on my list to call today Told would be there on Tues, which came and went no installer I called on Wedsand was told guy was there and installed my window, which of course did not happen After arguing with manager he finally realized he sent the guys to the wrong houseTold would show up Thursday, which did not happen Guy showed up Sunday and installed the wrong window screen Delivered screen today and left a message that screen was dropped off and I could install it myself Come to find out after I complained, guy came back to install but it is wrong screen Now I have to wait weeks for new screen

Can’t say enough about the professional service I recieved from Window Factory Outlet
They had fast service turn around time , top grade installation , knowlagble installer
Absolutely love my new windowsHighly recommend them

WFO had the best price, knowledgeable and friendly salesman and great installationPhil did a fantastic and clean job installing windows in my home and was super friendlyI would have them back to do more windows on my home and rental property when needed They are also a Local business Its important to support Local!

window factory outlet came to my home on july 19th 2017, to install double hung windows They removed a bay window and replaced it with the windowsThe team was comprised of young men ;of which the name of team leader was PhilThey were greatEach had an assigned job and went to work immediatelyThey did not use cell phones, nor did have loud music playing, but more than that my window looks great; great care was taken to insure the integrity of the jobI have many windows and when I can afford to replace them I will definitely call them again I will tell anyone that I hear needs work that these are the go to guys Thank you Phil and team for a great experienceMany of us old people need more guys like you thank you for taking time to listen to an old persons memories it was so very kind of you allthank you and God Bless you!

My windows arrived and were installed by Phil and two other guys, yesterday, Wednesday, July 19th They were professional, courteous, and so efficient it was almost hard to believe Phil has excellent customer service skills and all three were careful not to damage anything in my home Their efficiency was second to none I have had a lot of workers in and around my home but I have NEVER has such a positive and rewarding experience as I did yesterday They represent the company as if they own it themselves I could not be happier about the treatment and work ethic experience I have received I run a small business myself and will be sure to recommend this company and Phil to everyone I have contact with UNBELIEVABLE They will have all my future business

Great company to work with, calls were returned quickly, estimates were done professionally, windows manufactured with high quality materials and attention to detailAll appointments and time frames were kept, installers were punctual, professional, clean, friendly and knowledgeableAll my windows were replaced by Window Factory Outlet and I'm very pleased with them, three look of my home and this company!

Window Factory Outlet is a phenomenal company to work with - the process from beginning to end was extremely efficient We can't stop receiving compliments on our brand new windows! These professionals are fast, friendly, and fair-priced, and I will be recommending any family/friends who are looking! Highly recommend Window Factory Outlet!

We had four new windows installed on Wednesday, Sept6thThe guys arrived within a few minutes of their expected time and completed the work within less than two hoursThey were courteous, worked quietly (no smoking, no radio, no swearing - unlike other contractors we've had) and were considerate of neighbor's property as wellThey were thorough, neat and cleaned up entirely(I had minor sweeping to do)We were totally satisfied with the product and the workmanship - windows are sealed perfectly and in top working conditionI would hire them again if more work is neededNice guys, great job....we are completely satisfied

I had a wonderful experience with them from the time Glen came to my house at jntial sale to instalThey were clean and professional and got my whole job done in day - windows!!! I am extremely happy with my decision to have them work arm my house! Will have back

We needed new windows for our house and someone was over to give us an estimate and measure every window the next dayHe knew everything there was to know about the windows, trim, and sizing and answered all of our questionsAfter getting all the correct sized windows for our house they came and installed everything in a few hoursThe workers left the place just like it was when they arrivedFast service, professional installation, experienced, and high quality windowsDefinitely will be recommending them to all of my friends and family!

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