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Window Monkie Tint & Vinyl

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Window Monkie Tint & Vinyl Reviews (4)

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint / [redacted] Style Definitions */ December 17, Dear Revdex.com, Thank you for contacting Carolina Academy for Educational Excellence regarding our complaint I am not surprised they refused our request When I went by their office to explain the problem with the advertising and ask for a partial refund, I was met with them making excuses, trying to get me to argue with them, them blaming others, and then trying to anger shame me I have every right in the world to be angry if someone or a company I paid to Help my child has hurt them The miscommunication about the company’s services has completely crushed my child’s dream of getting into college at [redacted] A dream she has had for seven years I have no interest in wasting my or your time easily contesting all of their excuses The bottom line is 1) we were unhappy with the workshop, it did not help us in any way and we would have been better off without it 2) The company’s advertising lead us to believe they did the testing and caused us to miss the deadline for the test I have contacted our credit card carrier contesting the charge on our credit card I explained how we received the workshop and no testing They agreed with me and said they would refund us for ½ the charge I am asking that the Revdex.com keep up the complaint record on the company until Carolina Academy adjusts their website and brochures to inform parents of the testing company, the testing website address and the fact that the testing company has a deadline to register at least a month before the test It is wrong for Carolina Academy to just assume all parents know this information and it should be in their best interest to help their students I hope this helps parents and prevents any more children from being hurt Sincerely, [redacted] ***

This letter is in response to a complaint from [redacted] ***.I have attached the page from our website that Mrs [redacted] considers misleading and the cause of her daughters inability to take the ACT in DecemberThe column marked One Day Workshop is the date of the one day workshop that takes place at *** The test date she refers to is the date the official test is offeredStudents and parents are informed by guidance on multiple occasions as to the testing procedures The link to our registration form and our registration form itself clearly states that they are signing up for the workshop In no way do we indicate that we administer the official ACT In addition, I have attached an email from a guidance counselor where this student attends school The guidance counselor has responded to a general email I sent to her and other schools to be sure that they were disseminating appropriate information to the studentsWe have never, in the years we have been in business, come up against this type of complaint and blame from a client Please also see the response Mrs [redacted] received from [redacted] concerning her request for a refund based upon the fact that we did not administer the testThe student received everything we advertised we would doIf you would like any further information concerning our one day workshop and what we do say we include, please let me know.Thank you for review this email and the attached information Also, please feel free to mark out names as you see fitLet me know if you need anything else from me*Please note the email from guidance counselor attached has my information request and her response below.Regards, [redacted] Carolina Academy for Educational ExcellenceOwner/Director

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.
December 17,
Dear Revdex.com,
Thank you for contacting Carolina Academy for Educational
Excellence regarding our complaint
I am not surprised
they refused our request. When I went by
their office to explain the problem with the advertising and ask for a partial
refund, I was met with them making excuses, trying to get me to argue with
them, them blaming others, and then trying to anger shame me. I have every right in the world to be angry
if someone or a company I paid to Help my child has hurt them
The miscommunication about the company's services has
completely crushed my child's dream of getting into college at
[redacted]. A dream she has had for
seven years
I have no interest in wasting my or your time easily
contesting all of their excuses. The
bottom line is 1) we were unhappy with the workshop, it did not help us in any
way and we would have been better off without it. 2) The company's advertising lead us to
believe they did the testing and caused us to miss the deadline for the test
I have contacted our credit card carrier contesting the
charge on our credit card. I explained
how we received the workshop and no testing.
They agreed with me and said they would refund us for ½ the charge
I am asking that the Revdex.com keep up the
complaint record on the company until Carolina Academy adjusts their website
and brochures to inform parents of the testing company, the testing website
address and the fact that the testing company has a deadline to register at
least a month before the test. It is
wrong for Carolina Academy to just assume all parents know this information and
it should be in their best interest to help their students. I hope this helps parents and prevents any
more children from being hurt
Sincerely,
[redacted]

This letter is in response to a complaint from [redacted].I have attached the page from our website that Mrs. [redacted] considers misleading and the cause of her daughters inability to take the ACT in December. The column marked One Day Workshop is the date of the one day workshop that takes place at...

[redacted].  The test date she refers to is the date the official test is offered. Students and parents are informed by guidance on multiple occasions as to the testing procedures.  The link to our registration form and our registration form itself clearly states that they are signing up for the workshop.  In no way do we indicate that we administer the official ACT.  In addition, I have attached an email from a guidance counselor where this student attends school.  The guidance counselor has responded to a general email I sent to her and other schools to be sure that they were disseminating appropriate information to the students. We have never, in the 13 years we have been in business, come up against this type of complaint and blame from a client.  Please also see the response Mrs. [redacted] received from [redacted] concerning her request for a refund based upon the fact that we did not administer the test. The student received everything we advertised we would do. If you would like any further information concerning our one day workshop and what we do say we include, please let me know.Thank you for review this email and the attached information.  Also, please feel free to mark out names as you see fit. Let me know if you need anything else from me. *Please note the email from guidance counselor attached has my information request and her response below.Regards,[redacted]Carolina Academy for Educational ExcellenceOwner/Director

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Address: 10697 Blue Spruce Ln, Independence, Kentucky, United States, 41051-7005

Phone:

21988 0 0
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Web:

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