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Window World of Central PA

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Reviews Window World of Central PA

Window World of Central PA Reviews (6)

Our office manager spoke with [redacted] today addressing her concerns Our apology was accepted by [redacted] and she is satisfied Please consider this matter closed.Thank you

Our office manager spoke with [redacted] today addressing her concerns Our apology was accepted by [redacted] and she is satisfied Please consider this matter closedThank you

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]RevDex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted]

Hi [redacted] , We have completed the above mentioned service on 8/8/I called *** [redacted] on 8/and apologized to her for the inconvenience and the amount of time it took to complete the serviceI explained that we are totally revamping our service department and systems to provide better timely service to our customers going forwardAlthough it is our policy that we do not compensate customers for their time when we come to their home to service their windows, I am sending the [redacted] s a gift card for dinner at a local restaurantI trust that you will close this complaint

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Regards, [redacted] ***

We are in receipt of the complaint filed by **& *** [redacted] I will personally look into this promptly on Monday, 8/11/We have experienced a tremendous amount of growth in the past year and with that came some growing painsWe are int he process of retraining and revamping our entire service department and systemsI will make an update after checking into the status of the [redacted] 's service and after talking to them

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