The company did not honor a promotion they were having and refuses to call me back after repeated phone calls and messages I first spoke with Blake from Window World on November 10, about getting a new sliding door and two windowsHe told me they had a special going on - one free window with a sliding door purchase/installI met with Kevin when he came out to take measurements and give an estimate on November he explained that I would still be charged labor for both windows and the door, but the cost of the regular window ($for a series 2-lite single slider) would be subtracted from the total of $Kevin said we would have the items installed in 2-weeksOn Nov 22, Kevin met with my husband to sign the contractHe did not subtract the cost of the regular window from the total and charged my husband 1/of the total cost ($1443)On Dec (weeks after the contract was signed), I called Window World and asked if we could schedule the installationI was to
Purchased windows in AprilHad a repair claim In JulyIt's February and my claim Still has not been fixed still hasn't been fixed I Purchased my windows in AprilIn June the handle on the sliding glass door brokeI'm no longer able to lock my sliding glass doorI contacted window world and have been in contact with them often on since thenThey keep telling me my handles ordered and it'll be here in a weekI have been hearing that since AugustNow I can't get anyone to respond to my calls
The company did not honor a promotion they were having and refuses to call me back after repeated phone calls and messages
I first spoke with Blake from Window World on November 10, about getting a new sliding door and two windowsHe told me they had a special going on - one free window with a sliding door purchase/installI met with Kevin when he came out to take measurements and give an estimate on November he explained that I would still be charged labor for both windows and the door, but the cost of the regular window ($for a series 2-lite single slider) would be subtracted from the total of $Kevin said we would have the items installed in 2-weeksOn Nov 22, Kevin met with my husband to sign the contractHe did not subtract the cost of the regular window from the total and charged my husband 1/of the total cost ($1443)On Dec (weeks after the contract was signed), I called Window World and asked if we could schedule the installationI was to
they did not finish the job as per contract and charge my credit card for service
We Hire window world for remove my two patio door and one front door and install new two patio door and one front door as per catalog but they finish two patio door but front door they did not install as per contract and they install new door without finish and fixture and we provide fixture for door and they told us we will give to credit for that and they did not paint the door and without finish job they charge me for job and when I told them about job and they said to me we going to finish it but they did not finish it so I call my credit card company and dispute the charge but they submit the paper work regarding contract and charge me on credit card so I call my credit card company and mention about the issue so they told me hire another contractor and get the quote for job and send us so we going to stop payment but I don't have time for that so went back again to them and told him to finish the
Purchased windows in AprilHad a repair claim In JulyIt's February and my claim Still has not been fixed
still hasn't been fixed
I Purchased my windows in AprilIn June the handle on the sliding glass door brokeI'm no longer able to lock my sliding glass doorI contacted window world and have been in contact with them often on since thenThey keep telling me my handles ordered and it'll be here in a weekI have been hearing that since AugustNow I can't get anyone to respond to my calls
The company did not honor a promotion they were having and refuses to call me back after repeated phone calls and messages I first spoke with Blake from Window World on November 10, about getting a new sliding door and two windowsHe told me they had a special going on - one free window with a sliding door purchase/installI met with Kevin when he came out to take measurements and give an estimate on November he explained that I would still be charged labor for both windows and the door, but the cost of the regular window ($for a series 2-lite single slider) would be subtracted from the total of $Kevin said we would have the items installed in 2-weeksOn Nov 22, Kevin met with my husband to sign the contractHe did not subtract the cost of the regular window from the total and charged my husband 1/of the total cost ($1443)On Dec (weeks after the contract was signed), I called Window World and asked if we could schedule the installationI was to
Purchased windows in AprilHad a repair claim In JulyIt's February and my claim Still has not been fixed still hasn't been fixed I Purchased my windows in AprilIn June the handle on the sliding glass door brokeI'm no longer able to lock my sliding glass doorI contacted window world and have been in contact with them often on since thenThey keep telling me my handles ordered and it'll be here in a weekI have been hearing that since AugustNow I can't get anyone to respond to my calls
The company did not honor a promotion they were having and refuses to call me back after repeated phone calls and messages
I first spoke with Blake from Window World on November 10, about getting a new sliding door and two windowsHe told me they had a special going on - one free window with a sliding door purchase/installI met with Kevin when he came out to take measurements and give an estimate on November he explained that I would still be charged labor for both windows and the door, but the cost of the regular window ($for a series 2-lite single slider) would be subtracted from the total of $Kevin said we would have the items installed in 2-weeksOn Nov 22, Kevin met with my husband to sign the contractHe did not subtract the cost of the regular window from the total and charged my husband 1/of the total cost ($1443)On Dec (weeks after the contract was signed), I called Window World and asked if we could schedule the installationI was to
they did not finish the job as per contract and charge my credit card for service
We Hire window world for remove my two patio door and one front door and install new two patio door and one front door as per catalog but they finish two patio door but front door they did not install as per contract and they install new door without finish and fixture and we provide fixture for door and they told us we will give to credit for that and they did not paint the door and without finish job they charge me for job and when I told them about job and they said to me we going to finish it but they did not finish it so I call my credit card company and dispute the charge but they submit the paper work regarding contract and charge me on credit card so I call my credit card company and mention about the issue so they told me hire another contractor and get the quote for job and send us so we going to stop payment but I don't have time for that so went back again to them and told him to finish the
Purchased windows in AprilHad a repair claim In JulyIt's February and my claim Still has not been fixed
still hasn't been fixed
I Purchased my windows in AprilIn June the handle on the sliding glass door brokeI'm no longer able to lock my sliding glass doorI contacted window world and have been in contact with them often on since thenThey keep telling me my handles ordered and it'll be here in a weekI have been hearing that since AugustNow I can't get anyone to respond to my calls