Complaint: [redacted] I am rejecting this response because: I do understand that [redacted] is your business and you have a right to make a profitWhat I have a complaint with is that our contract requires us to give [redacted] two weeks notice when ending care for our child, but you did not afford us the same respect I also feel that is poor business practice when instead of trying other business options, such as increasing prices or expanding advertising, you decided that your best option was to give your clients days notice to terminate servicesAs for qualified teachers, the two already employed for that room seemed very qualified and did not indicate a desire to leaveWe did keep our older child at [redacted] for several reasonsOne was that at the end of those days, there was absolutely zero daycare providers we found that could accommodate a year old and an infantWe had considered leaving our son at [redacted] then having our daughter return in months when she could attend the toddler roomUnfortunately when we returned on the following Monday, it was implied that we were neither expected nor welcome to returnAs such we gave verbal notice that our son would not return at the end of the following weekAs for care for our daughter during that time, of course figured something outObviously you cannot leave an infant home aloneWe could be asking for lost wages incurred while searching for alternate daycare providers but we are only asking for weeks tuition for our daughter Regards, [redacted]
Unfortunately because of a shortage of staff starting that week, I did not have a choice to give any other notice besides the one week We had to close the smallest room in order to be staffed correctly with our teachers throughout the daycare Our one year old room had children and our infant room had less than full time childrenIf I had any other choice to keep the room open I would have done it Everyone is looking for good employees everywhere in every field and in early childhood it is even harder to find I am truly sorry that I had to close it but there was no other options I didn't want to close any rooms I did not collect any money for time that they were not in care We were only able to give one week notice for this reason of a shortage of staff It was beyond my control We value all of our clients and want to give the best service possibleWe are going to less classrooms and a very structured academic curriculum for our ages 1- I will give a two week credit for both kids if they choose to come back in our program and see if they like it once they are year of ageI feel this is fair considering it was a decision which was out of my control
[redacted] This is [redacted] from Jungle cubs complaint # [redacted] I did keep replying but I cant do much more because I guess she can refuse my replies everytime I cant explain it anymore than I did I am under no obligation to pay her money because we had to close our infant room We did give one week notice and then I didn't have a teacher for the room Our contract does not state that we have to give weeks notice and if I could I would have but if I don't have a teacher than there is nothing I can do I also returned [redacted] call the day he called and then never got a call back It was a business decision I had to make to keep my business running That is completely legal and I did nothing wrong so having a strike against me is wrong under the circumstances I was in [redacted]
Complaint: [redacted] I am rejecting this response because: I do understand that [redacted] is your business and you have a right to make a profitWhat I have a complaint with is that our contract requires us to give [redacted] two weeks notice when ending care for our child, but you did not afford us the same respect I also feel that is poor business practice when instead of trying other business options, such as increasing prices or expanding advertising, you decided that your best option was to give your clients days notice to terminate servicesAs for qualified teachers, the two already employed for that room seemed very qualified and did not indicate a desire to leaveWe did keep our older child at [redacted] for several reasonsOne was that at the end of those days, there was absolutely zero daycare providers we found that could accommodate a year old and an infantWe had considered leaving our son at [redacted] then having our daughter return in months when she could attend the toddler roomUnfortunately when we returned on the following Monday, it was implied that we were neither expected nor welcome to returnAs such we gave verbal notice that our son would not return at the end of the following weekAs for care for our daughter during that time, of course figured something outObviously you cannot leave an infant home aloneWe could be asking for lost wages incurred while searching for alternate daycare providers but we are only asking for weeks tuition for our daughter Regards, [redacted]
Unfortunately because of a shortage of staff starting that week, I did not have a choice to give any other notice besides the one week We had to close the smallest room in order to be staffed correctly with our teachers throughout the daycare Our one year old room had children and our infant room had less than full time childrenIf I had any other choice to keep the room open I would have done it Everyone is looking for good employees everywhere in every field and in early childhood it is even harder to find I am truly sorry that I had to close it but there was no other options I didn't want to close any rooms I did not collect any money for time that they were not in care We were only able to give one week notice for this reason of a shortage of staff It was beyond my control We value all of our clients and want to give the best service possibleWe are going to less classrooms and a very structured academic curriculum for our ages 1- I will give a two week credit for both kids if they choose to come back in our program and see if they like it once they are year of ageI feel this is fair considering it was a decision which was out of my control
[redacted] This is [redacted] from Jungle cubs complaint # [redacted] I did keep replying but I cant do much more because I guess she can refuse my replies everytime I cant explain it anymore than I did I am under no obligation to pay her money because we had to close our infant room We did give one week notice and then I didn't have a teacher for the room Our contract does not state that we have to give weeks notice and if I could I would have but if I don't have a teacher than there is nothing I can do I also returned [redacted] call the day he called and then never got a call back It was a business decision I had to make to keep my business running That is completely legal and I did nothing wrong so having a strike against me is wrong under the circumstances I was in [redacted]