Wine.com

Initial Business Response / [redacted] (1000, 5, 2016/02/17) */ Mr***, Thanks for giving our Director for Fine Wines & Sales an opportunity to resolve your requestAll the bottles (orders) included in this case are currently shipping to your given addressIf you have any questions or concerns kindly give us a call on our customer service number [redacted] [redacted] Customer Service Manager Wine.Com Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/02/23) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Initial Business Response / [redacted] (1000, 8, 2015/12/29) */ Thanks Mr [redacted] for giving us a chance to rectify our opportunity to process a refund on your orderAgain we apologize for not resolving the concern as promptly as possibleAs stated on our phone conversation today December XX XXXX I've already process the $refund that [redacted] be on your credit card within to business daysWe are happy to finally give a solution to this issueWe hope that you would consider doing business with us in the near future

Initial Business Response / [redacted] (1000, 5, 2015/12/30) */ Thanks Mr and Mrs [redacted] for explaining to me what happened to the order you placed last December XX XXXXWe apologize for missing out on delivering the gift bag you ordered with your wineWe value the feedback you'd given and rest assured that we [redacted] rectify the opportunity exhibited our agentsIf you need any help in the future with your wine order don't hesitate to contact us Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/01/04) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Complaint: [redacted] I am rejecting this response because: I did receive the refunds after calling several several times with very rude customer service agent I'm rejecting your response because you said I was refunded twice for my stewardship membership and I didn't notify wine.com The reason I didn't contact you is because there was not double refund I did get an email on 01/13/that I was getting refunded NO REFUNDS was issued in January The only refunds I have received from wine.com were on 12/(and 442.75) These refunds were issued to my CC ending Please don't insinuate that I tried to keep money from wine.com and maybe invest on training your customer service staff to do their job better.Sincerely, [redacted] ***

Revdex.com:At this time, I have not been contacted by Cybert Tire Corpregarding complaint ID [redacted] Sincerely, [redacted]

Revdex.com:At this time, I have not been contacted by Cybert Tire Corpregarding complaint ID [redacted] .Sincerely, [redacted]