Wings Model Management Inc.

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** *** ---Consumer confirms receipt of a check from the businessWants us to wait days, on the advice of his bank, for the check to clear before we close the complaint as resolved

We interviewed with *** *** in October, and we were very excited to work with ***He was very nice and light by her staffWe offer to proceed with composing comp cards for Mr***, for the standard price of $We informed *** that the comp card to take a minimum of to weeks to
collect photos for, compose, edit, then send to Chicago to be professionally printedWe take pride in crafting our comp cards to promote our clients into the talent industryOur entire staff worked on composing ***'s photos for his comp cards, since he was so pleasant at our initial meeting we edited his photos collaboratively, and send them to our professional printer in ChicagoAs we were waiting for the finished product to arrive, we received a correspondence from ***The correspondence left a brief message that *** was unhappy after to weeks of not receiving his comp cardsWe explained to *** that our comp card process needed to weeks to be completedHe stated he felt "skeptical"at this point within the transaction, so we offered to refund his purchase price of $We contacted our bank in refunded $to the credit card Information he gave usWe have a receipt detailing the returnIf you weeks later, we received another correspondence from ***'s mother, then ***'s fatherThey stated *** had inform them that he had not yet received a refund to his cardWe immediately overnighted a check payable directly to ***Our bank had notified our company of the initial refund clearing, so we are investigating this matter further and have canceled the initial refundWe feel through this situation that it was unnecessary to contact the Revdex.comBeing in business for the past years we have never had these types of complaintsWhen *** called and asked for his money back, we immediately processed the refundIf we would have been notified sooner that the refund did not go through we would have been able to resolve the situation immediately. We pride ourselves on being professional at all times