Winkelman's

FROM MY INSURANCE PROVIDER: Hello:I cannot provide the full report as it is a work product, however, I have copied and pasted the information noted on the document INSPECTION: Loss inspection was performed on 11/24/with the insured, [redacted] .DWELLING:EXTERIOR DAMAGE:Front No damage found.Right No damage found.Rear No damage found.Left No damage found.Roof: No damage found.INTERIOR DAMAGE: No damage.OTHER STRUCTURES: No damage.CONTENTS: No damageSTATEMENT OF LOSS:Item RCV Dep ACV LimitDwelling $$$$0.00Contents $$$$0.00Aps $$$$0.00Deductible $$$$0.00Loss of Use $$0.00TOTALS $$$0.00Deductible $0.00Less Prior Payments $0.00Claim Payable $0.00Due Insured $I hope that this helps,***

FROM MY INSURANCE PROVIDER: Hello:I cannot provide the full report as it is a work product, however, I have copied and pasted the information noted on the document INSPECTION: Loss inspection was performed on 11/24/with the insured, *** ***.DWELLING:EXTERIOR DAMAGE:Front Elevation: No damage found.Right Elevation: No damage found.Rear Elevation: No damage found.Left Elevation: No damage found.Roof: No damage found.INTERIOR DAMAGE: No damage.OTHER STRUCTURES: No damage.CONTENTS: No damage. STATEMENT OF LOSS:Item RCV Dep ACV LimitDwelling $$$$0.00Contents $$$$0.00Aps $$$$0.00Deductible $$$$0.00Loss of Use $$0.00TOTALS $$$0.00Deductible $0.00Less Prior Payments $0.00Claim Payable $0.00Due Insured $0.00 I hope that this helps,***

This letter is in response to complaint ID submitted by *** *** regarding his home at *** *** *** in Turlock, Ca. To complete the request response, I researched the lot in our database to find this home is listed in a class action suit againstthe builderFor this reason, Mr MCCabe's claims are to be forward to his representing attorney. Should you have any questions, please contact our offices.Sincerely *** *** warranty Manager*** Cc: *** *** JKB Vice President *** *** *** * *** LLP

This letter is in response to the complaint ID *** *** *** ***is in receipt of your letter dated 11/17/regarding complaint assigned ID ***To address the homeowner’s request for completion of warranty work, JKB Living has been in communication and followwith the homeowners
in regards to the Warranty Request submitted on 10/10/Please note the electrician, ** ***, scheduled an appointment for 10/24/to repair the GFI plug in the kitchenThe subcontractor notified JKB Living on 10/25/about attending the appointment and the homeowner’s did not answer the doorThe homeowner’s did not contact ** *** or JKB to cancel the scheduled appointmentA second appointment was rescheduled for 11/29/with ** ***, once again the homeowner’s did not answer the door** *** scheduled a third appointment for 11/30/and completed the repairs for the GFI in the kitchenAdditionally, ** *** ***, Landscape Company completed the work order on 12/1/replacing the dead plants at the front landscape and Warda Glass has been completedAll items have been completed in regards to the Warranty Request submitted to JKB Living on 10/10/Lastly, I have attached a copy of the Warranty Service Request form submitted by the homeowner on 10/10/The builder has been in contact with the homeowner and has ensured the completion of the workShould you need any further information, please contact me at *** ***Sincerely, *** ** *** Warranty Manager SPS:ec Enclosure

The communications I made were by phone by calling the officeFor this type of clarification, what would you need besides the day that I called (as I put in the report)?I will also get the report from the insurance company that came out and inspected the roof and came to conclusion that it was
builder defect