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WinTek USA

5930 Albert Pike Rd, Royal, Arkansas, United States, 71968-8711

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WinTek USA Reviews (%countItem)

• Sep 09, 2023

Not recommend
Wintek installed windows. I went to replace the damaged trim ( they were supposed to replace according to the contract) and found they attached to termite damaged stud and no insulation between the windows and studs.
Not recommend

+2

Never received windows
I spoke with a few months ago about replacing my windows. The price seem great and the salesman was very professional. A few weeks after we spoke, they sent some one to mark the windows that were to be replaced. I haven't heard from them since. I have called and left messages, but still no response. The finance company withdraw the financing because it took to long to get the windows.
Now I have to find someone else to replace my windows and have my credit pulled again because of their unprofessionalism.

+5
• Sep 08, 2023

I am getting quotes. I have not bought windows yet from WinTek or any company. Besides sales being late to get a quote, the quote was very high. The home is 19 yrs old and wanted to upgrade to high energy efficiency. I replaced some windows 6 yrs ago in front of house. The remaining 7 original windows are all standard 32x59. I was quoted $14,000 for 7 windows. That is $2000 each. National average is $550 each. Even if you doubled that googled average, what the heck. Then I asked about just doing 5 windows (all first floor), minus the second floor two windows (two standard sized side by side). That was $9,300. Still that is $1,800 each. Looking at quality of window, double slung, nice, it's OK, but really? I asked about installers, do they have regular crew that works for them. He said yes, but we are all independent or self-employed (also known as a “business for self”). OK that is not unusual, but hard to insure consistent work, especially for a business 230 miles from me.

REFERENCE - although quality and features not the same, Home Depot Single Hung American Champion Window in this size $200 each ($235 with grids). That is $1645 with tax about $1,800. I could hire installers for a few hundred a window, say $250 or just round number of $2000 total. That is $3,800 vs $14,000. So they are charging almost 4 times. I understand it's apples and oranges, features, build, design, materials (may be). All good. But x4 the price? Reading the critical review here, above, ProVia made in Ohio (apparently Amish) and bait & switch, they did not claim they made it. Add in the high price, no regular crew I am dubious. The other 5 stars reviews except one look fake (not a real customer but put in by agent of company).

Bottom line is the price, that is a deal breaker. Now may be they will call me with a GREAT DEAL. Sorry they would have to cut price drastically. I am not paying more than $1000 a window, even that makes me choke. They offered finance. I was planning on paying cash but not this much. I asked what interest was. 9%. That is loan shark land IMHO. I will get all the quotes. If they are all high, I don't have to change windows, it is more a want than need. Although the 19 yr old original builder grade windows (single hug, double pain, aluminum frame) they work. The driving factor is energy efficiency. Features like double hung are nice for second floor windows for cleaning, but better efficiency is the reason. I may DIY it my self. I have skills and tools, can watch YouTube videos. Not hard. Or I will just replace 2 windows on the south exposed side of house, including the one window that has condensation in it (indicating it lost the gas).

Bait and switch window salesman time mattingly
states he (wintek) owns there manufacturing facility in ohio when in fact it's owned by provia says his ecolite 2200 series windows with fursion welded sashs and foam filled master frame are exclusive to wintek however when go to provia's website you can find multiple other companies in arkansas selling the same but tim takes a third down on our job and when satisfictarly complete we pay balance to installers whom he says are employees and not subs but they state after completion unless I pay the balance to them at 730 pm day of installation they don't get paid then they get dustin with no last name on speakerphone to demand a postdated check of which I stated tim said not to pay until satisifed and now next day we find out windows installed are not foam filled master frames as he demoed to us back august 31 2021 now they want provide any further paperwork nor return texts or phone calls BUYER BEWARE of bait and switch tim and win tek usa llc plus there invoice states sales tax paid but no tax is itemized nor is materials or labor as energy star credit requires

+5

This company does not follow through with gift cards
We listened to the presentation and subsequently purchased ten windows; they are not cheap. We were promised a gift card and it was like pulling teeth to finally receive it but after many phone calls we finally received the $50. gift card. We then referred a friend who also spent a lot of money purchasing windows. The windows were purchased in March 2020. I have sent a letter and made phone calls regarding the $50. gift card for referring our friend. As of today April 20, 2021 we have not received the $50. gift card, no response to our letter or phone calls. This company tells you what you want to hear but does not follow up and it is like pulling teeth to get the $50. gift card. I hope if we need to have any windows replaced they will honor their warranty but not so sure at this point since they do not return phone calls.

+3

If you need new windows I highly recommend Wintek USA!!! They will bring a sample to your house and talk you through step by step of why their products are amazing! And I promise they are! It was the least stressful hime project I've ever had done. They are professional and do high quality work!!! Thank you Paul and Tammy for everything!!!

+1
• Oct 18, 2023

Nope not professional and not quality work. They install the window into termite damaged stud and no insulation between the windows and studs. Take a look beneath the trim,..

When we had the Wintek sales person Tim mattingly show us the windows we were given the paper work for a $50.00 gift card this was in Nov. 19,2019 my wife filled out the paper work Nov. 20 2019 and mailed it.In Jan.about the 20th I talked to Cole of Wintek USA about the card and other problems we were having with the finance company ,he said he would get a lady named Tammy to give me a call . She never called . On the 28th I called Cole again to tell him nobody called again he said he would see if she would call . Cole said the card was mailed on the sixth of January we never got it . I have made other calls talking to different people about this all said they would give Tammy the message.my last call to Janee 02-13-2020 she said she would give Tammy the message . My last call to Cole , before his phone number says it's disconnected, he said he would see if they could resend the card . a total of five people saying they would give Tammy the message I have had no calls no card no kind of word if I am still going to get the card !It's just $50 but I purchased 13 windows with a life time warranty on them and I am wondering if any thing happens will they fix it!

Desired Outcome

Other (requires explanation) I would like the *** dollar gift card we were promised that we did not receive .

Customer Response • Mar 04, 2020

Wintek USA has sent me the gift card they promised on November 11 2019 so the problem has been solved thank you for your help

Arlin

+1

I WANT TO THANK WIN TEK USA .AGIN FOR MY WINDOW. THEY ARE MORE THEN WHAT I EXPECT THEM TO BE. I'M GLAD WE CHOSE YOU. AND YOU GAVE US A CHANCE. THANKS.

WinTek USA Response • Jul 24, 2019

Thank you Mrs. J! We are so happy to hear that you are loving your new windows!

Company and product speaks for itself! Awesome workmanship and customer service. Their product is unbeatable!!

WinTek USA Response • May 07, 2019

Thank you Jessica!

Windows look awesome, installers were incredibly thorough and efficient

WinTek USA Response • Feb 19, 2019

Thank you Mr.! We're glad to hear that you are satisfied with your new windows and the work of the installers!

Great business. They have the best windows around here. The Sales man is very knowledgeable and demonstrates every part of the window. They have easy payment plans. And most definitely a great work crew on the job. I will definitely spread the word about WinteK USA
I'm Very Happy and Satisfied.

WinTek USA Response • Dec 21, 2018

Thank you for the great review Gina! I'm so glad to hear that you love your new Sunrise Windows! We appreciate your business!

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Address: 5930 Albert Pike Rd, Royal, Arkansas, United States, 71968-8711

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