On Mon, Jun 15, at 3:PM, Jake H [redacted] wrote:Gentlemen,I sent the following message to the complainant last Friday but have not heard back from himI leave for vacation this Wednesday, but wanted to respondIf I hear anything else before I leave I will forward that on.Jake-------- Forwarded Message -------- Subject: billing Date: Fri, Jun 12:23:-From: Jake H [redacted] Organization: Jake's Drafting Service, IncTo: [redacted] CC: [redacted] ***, I am terribly sorry about the billing issue [redacted] originally had us do a site plan for the proposed driveway and later asked us for conceptual drawings for the barnWe were told that you liked it and to proceed with plans and specifications which we did, including the consulting structural engineerThis spring we were asked by [redacted] to modify the plans and add loafing sheds to both sides, a rear deck and re-engineer the structureYour emails suggested you were pleased with what we did and to continue to final plans and specificationsAs you are not happy with the final product I will re-issue the invoice to the original $for the conceptual plans and the site planI am sorry that you did not communicate your frustration directly to meWill this offer resolve your complaint? Jake -- James H***, president Jake's Drafting Service, IncOak Street Po Box Steamboat Springs, Co 80477-Phone Fax James H***, presidentJake's Drafting Service, IncOak Street Po Box 774121Steamboat Springs, Co 80477-4121Phone 970.879.7929Fax
On Mon, Jun 15, 2015 at 3:28 PM, Jake H[redacted] <jh[redacted]@jakesdrafting.com> wrote:Gentlemen,I sent the following message to the complainant last Friday but have not heard back from him. I leave for vacation this Wednesday, but wanted to respond. If I hear anything else before I leave I will forward...
that on.Jake-------- Forwarded Message -------- Subject: billing Date: Fri, 12 Jun 2015 12:23:50 -0600 From: Jake H[redacted] <jh[redacted]@jakesdrafting.com> Organization: Jake's Drafting Service, Inc. To: [redacted] CC: [redacted], I am terribly sorry about the billing issue. [redacted] originally had us do a site plan for the proposed driveway and later asked us for conceptual drawings for the barn. We were told that you liked it and to proceed with plans and specifications which we did, including the consulting structural engineer. This spring we were asked by [redacted] to modify the plans and add loafing sheds to both sides, a rear deck and re-engineer the structure. Your emails suggested you were pleased with what we did and to continue to final plans and specifications. As you are not happy with the final product I will re-issue the invoice to the original $500.00 for the conceptual plans and the site plan. I am sorry that you did not communicate your frustration directly to me. Will this offer resolve your complaint? Jake -- James H[redacted], president Jake's Drafting Service, Inc. 426 Oak Street Po Box 774121 Steamboat Springs, Co 80477-4121 Phone 970.879.7929 Fax 970.879.8709 James H[redacted], presidentJake's Drafting Service, Inc.426 Oak Street Po Box 774121Steamboat Springs, Co 80477-4121Phone 970.879.7929Fax 970.879.8709
On Mon, Jun 15, at 3:PM, Jake H [redacted] wrote:Gentlemen,I sent the following message to the complainant last Friday but have not heard back from himI leave for vacation this Wednesday, but wanted to respondIf I hear anything else before I leave I will forward that on.Jake-------- Forwarded Message -------- Subject: billing Date: Fri, Jun 12:23:-From: Jake H [redacted] Organization: Jake's Drafting Service, IncTo: [redacted] CC: [redacted] ***, I am terribly sorry about the billing issue [redacted] originally had us do a site plan for the proposed driveway and later asked us for conceptual drawings for the barnWe were told that you liked it and to proceed with plans and specifications which we did, including the consulting structural engineerThis spring we were asked by [redacted] to modify the plans and add loafing sheds to both sides, a rear deck and re-engineer the structureYour emails suggested you were pleased with what we did and to continue to final plans and specificationsAs you are not happy with the final product I will re-issue the invoice to the original $for the conceptual plans and the site planI am sorry that you did not communicate your frustration directly to meWill this offer resolve your complaint? Jake -- James H***, president Jake's Drafting Service, IncOak Street Po Box Steamboat Springs, Co 80477-Phone Fax James H***, presidentJake's Drafting Service, IncOak Street Po Box 774121Steamboat Springs, Co 80477-4121Phone 970.879.7929Fax
On Mon, Jun 15, 2015 at 3:28 PM, Jake H[redacted] <jh[redacted]@jakesdrafting.com> wrote:Gentlemen,I sent the following message to the complainant last Friday but have not heard back from him. I leave for vacation this Wednesday, but wanted to respond. If I hear anything else before I leave I will forward...
that on.Jake-------- Forwarded Message -------- Subject: billing Date: Fri, 12 Jun 2015 12:23:50 -0600 From: Jake H[redacted] <jh[redacted]@jakesdrafting.com> Organization: Jake's Drafting Service, Inc. To: [redacted] CC: [redacted], I am terribly sorry about the billing issue. [redacted] originally had us do a site plan for the proposed driveway and later asked us for conceptual drawings for the barn. We were told that you liked it and to proceed with plans and specifications which we did, including the consulting structural engineer. This spring we were asked by [redacted] to modify the plans and add loafing sheds to both sides, a rear deck and re-engineer the structure. Your emails suggested you were pleased with what we did and to continue to final plans and specifications. As you are not happy with the final product I will re-issue the invoice to the original $500.00 for the conceptual plans and the site plan. I am sorry that you did not communicate your frustration directly to me. Will this offer resolve your complaint? Jake -- James H[redacted], president Jake's Drafting Service, Inc. 426 Oak Street Po Box 774121 Steamboat Springs, Co 80477-4121 Phone 970.879.7929 Fax 970.879.8709 James H[redacted], presidentJake's Drafting Service, Inc.426 Oak Street Po Box 774121Steamboat Springs, Co 80477-4121Phone 970.879.7929Fax 970.879.8709