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Winters Home Services

108 School St, Watertown, Massachusetts, United States, 02472-4248

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Winters Home Services Reviews (%countItem)

Maury O Was very helpful in helping me figure out what the issues are with my HVAC system. He was polite, responsive and explained everything in terms that I could understand in helping get my situation resolved. Highly recommended.

Vincent was extremely knowledgeable, honest and friendly. He knows his stuff and we trust he’ll do a good job. He also provided us with options that better fit our current budget.

John came very promptly at 10 service was from 10-12
After explaining to John what the problem I experienced
He quickly got to work and fixed my problem of low refrigerant
I was delighted the problem was fixed John cleaned my coils
Winters def made me feel assured they were coming with text notifications
The next time I have a problem I won’t call 10 contractors I’ll just call winters
Thanks

We had a very sudden, and pretty gross event in our basement, due to some sort of pipe breach. Too icky to describe but suffice it to say, it was an emergency. Winters has been our plumber since we moved here 14 years ago and they have always been friendly, efficient and quick to respond. When we first called, all technicians were busy and, panicked, we started looking for alternatives, none of which suited us. Fortunately, we got a call back from Winters within a half-hour and not long after that, Jesse showed up. He was respectful, properly masked and diagnosed the problem WITHOUT CHARGING A CENT. He made some suggestions for a fairly easy fix which he said he could do but would cost us, and so he directed us to *** for the part we would need to address the issue. We are eternally grateful for Winters' speedy response, and for Jesse's kindness and expertise. We'd be hard-pressed to call anyone else, ever.

Michelangelo D showed up promptly, ran into an unexpected problem fixing the first toilet and discovered it was a preexisting problem. It was difficult to fix but he persevered and resolved it, so that the toilet is working better than ever. He resolved the problem with the other toilet's sticking float and used the same preventative treatment on the other toilet. We were very pleased with his work and resolve to solve our problems. He kept us informed through out the process.

Jesse H thoroughly checked my central air conditioning system to be sure it was ready for the summer season.
I have been a customer for over twenty years and I am fully satisfied with the service I receive.

Excellent service from a knowledgeable and helpful technician! Anthony took the time to thoroughly inspected our tankless hot water heater and provided both repair and replacement options, given the unit needed substantial work. Thank you for the great service!

Had my spring cleaning done today by Jeff H. he did an awesome job and was able to explain any questions I had. I felt that I was in competent hands, Jeff was highly knowledgeable and just a very friendly person to talk to as well. I would recommend Winters plumbing to anyone seeking a reliable company.

Outstanding, professional service every time. I highly recommend this company to anyone looking for HVAC or plumbing service. I’ve used several companies over the past 20+ years and Winters outshines all of them every time.

Maury O was great! Courteous, on time and professional and got the job done quickly. I have used Winters before and will continue to use them in the future!

Zane and the technician-in-training arrived promptly at the start of my 2 hour window. They were both very friendly, pleasant, and efficient. My service problem was explained well with interior parts of my boiler shown to me- as a woman, I appreciate that greatly. Options were greatly presented. I have always had great service from Winters and will definitely use them again! Thanks, guys.

I have used Winter's for 10+ years to maintain my heating/cooling system. They have always responded to emergencies promptly when called. Their technicians (most recently Vincent H) have always been knowledgeable about my particular system, and check it thoroughly when performing the yearly maintenance on both systems. They have always been courteous and professional. I would definately recommend their services.

On time, very efficient, professional, and clearly explained every thing

Very professional. Jeff didn’t cut corners like the previous technician from a different company. He fixed the issue and explained how we can clean the line if it backs up in the future. I wish we had found this company sooner.

Amazing people

Excellent service. Dave arrived on time as promised and performed work quickly and effectively. Would recommend Winters Home Services to others.

Had an annual service visit from David B On time, pleasant and knowledgeable. He looked things over to make sure everything looked ok. Seems highly skilled.

I was very happy with Dave's service. He came promptly, knew what he was there to do and performed it efficiently. His conversation was friendly and professional.

The Friday morning I was going to call Winters to make an appointment to have our 20 year old heating system checked over, we awoke to a cold house. Winters had a full schedule, but "worked in" Ken to come over and check it that day. He obviously knew his way around the *** boiler (installed 20 years ago). The combustion air blower had seized, preventing the boiler from operating. A replacement blower was not available locally, so one was ordered, along with appropriate piping to replace deteriorating exhaust piping - delivery expected for Monday. Ken offered space heaters to maintain house temperature until the boiler could be put back in operation.
Monday afternoon Ken replaced the blower, and tried to replace the exhaust piping, but when the old piping was taken apart it was apparent that there were issues with the way it had been assembled. Ken tried, but was not satisfied with the result. He came back the next day with different exhaust pipe parts and a different approach (replacing more of the old pipe) which was successful.
The system is working well, and the exhaust piping is clearly in better shape than it was when first installed. Ken is the Tops!
The cost estimate before proceeding was honored, despite the need for additional work.

We had an emergency with the furnace leaking badly. Ken was amazing, and so kind! I would recommend him, and Winters to anyone, and I have already told my friends!

Winters Home Services Response

Thank you so much for the feedback and referring to friends.
Tim

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Address: 108 School St, Watertown, Massachusetts, United States, 02472-4248

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+1 (617) 484-4200

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This website was reported to be associated with Winters Home Services.


This website was reported to be associated with Winters Home Services.


This website was reported to be associated with Winters Home Services.




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