Wireless Advantage - Sprint

As stated in the contract, construction delays occur that are beyond our control The sunroom project was completed in a timely manner, except for a few items on the punch listIn regard to the kitchen project, the customer was aware he needed to choose the cabinets, countertop, appliances, faucets and tile for backsplashThe customer did not make the selections in a timely manner, causing a delayAll items in the desired settlement are completed

At the time the work was completed, this customer was aware that a subcontractor was brought in to do the work on the patio as Capital District Contractors and Decks does not do stamped concrete patios. Since this customer has contacted us regarding the problem, Capital
District Contractors and Decks has been trying to contact the subcontractor to honor the warranty. To date, we have been unsuccessful. We will take full responsibility and bring in another subcontractor to make the repairs. The repairs will completed by November 15,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I reviewed the response by CDC & *** ***, it is fair to say he covered each part of the complaint and offered his account of the eventsUnfortunately *** *** has chosen to embellish on his version of the truth, and in fact has done a poor job at that I have documented text and emails between myself & *** *** to prove contrary to what he provided in his responseIronically *** *** suggested I demand the draftsman pay for the improperly ordered trusses, or threaten him with a civil suit through small claims court*** *** never offered to pay for the new trusses, or new materials to build a rafter style roof I also have detailed emails from the drafting service on this issueNext, CDC/*** *** conveniently leaves out how he cashed a certified check to him for $10,He was terminated early in the project, so how can he keep this sum of money & feel that this is not an illegal act? *** ***s request for mediation is an attempt to try to talk his way out of the issues & cover the illegal acts he has committed I request that the Revdex.com of Upstate New York grant this case an arbitration, where an arbitrator can listen to both sides, review ALL of the facts and documentation and make a final decision & determination
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory if he completes the repair by Nov 15th as stated in his response.
Regards,
*** ***

Revdex.com spoke with the business who advised that they are working with a company who is willing to come out and do the repair This job was sub contracted out and the person who originally did the work is no longer in business Someone will be coming out this week to inspect the job and the repairs will be scheduled for 5-days after inspection

As stated in the contract, construction delays occur that are beyond our control.  The sunroom project was completed in a timely manner, except for a few items on the punch list. In regard to the kitchen project, the customer was aware he needed to choose the cabinets, countertop,...

appliances, faucets and tile for backsplash. The customer did not make the selections in a timely manner, causing a delay. All items in the desired settlement are completed.

Revdex.com Spoke with the business who advised:The company is weighing the option of processing with arbitration and is waiting a response from his attorney at this time.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]

In response to this complaint:1. Delays - C.D.C. communicated in writing with the homeowner in regard to any delays.2. Trusses The same day I discovered incorrect size trusses were ordered, I contacted my outside sales rep at [redacted] and had the correct trusses delivered within 3 days. The...

cost of these trusses was to be paid by C.D.C., however, when they were delivered C.D.C. was no longer on the job. (See supporting documents below.) 3. Dumpsters C.D.C. was coordinating the rental of dumpsters, however due to the Thanksgiving holiday the company we deal with did not have anything readily available, which is documented by [redacted] The homeowner took it upon himself to rent dumpsters from another company through the subcontractor. The contract is between CDC and the homeowner the subcontractor should not be involved.4. Shingles - The Tameo shingles for the project had been approved in writing by the homeowner and ordered. As the roof was to be started, the homeowner had a conversation with the subcontractor and then questioned the shingle brand. This led to him questioning my integrity. I relayed to [redacted] that the subcontractor was undermining my authority and expertise. CDC was the general contractor on the project and as such decisions were to be made between the homeowner and CDC, not the homeowner and the subcontractor.5. Settlement - The contract between [redacted] and Capital District Contractors was breached by [redacted] fired CDC from the project. CDC had fully intended to finish the project to the contract specifications as we do all of our contracted projects. This is now a legal matter. CDC is suggesting mediation to resolve this matter and determine what monies are owed to either party.Below are supporting documents.[redacted]