Wireless Parts Inc Reviews (9)
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Wireless Parts Inc Rating
Description: Cellular Telephone Service & Supplies
Address: 2306 S Fairview St, Santa Ana, California, United States, 92704
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Hiwe did sent him an lcd for replacement week beforeWhy he keep complaint ?This is the tracking# for exchange lcd: ***Shipped by USPS.thanks
Hiwe did sent him an lcd for replacement 1 week before. Why he keep complaint ?This is the tracking# for exchange lcd: [redacted]Shipped by...
USPS.thanks
Revdex.com:
At first I was unable to get in contact with the company. The phone number provided to me would ring constantly without someone picking up, and they did not reply to my emails. However, they emailed me back and resolved everything with me. I was satisfied with their response.
Regards,
[redacted]
Revdex.com:
At first I was unable to get in contact with the company. The phone number provided to me would ring...
constantly without someone picking up, and they did not reply to my emails. However, they emailed me back and resolved everything with me. I was satisfied with their response.
Regards,
[redacted]
Absolutely terrible customer service. Parts have decreased in quality and they are now ignoring calls and emails. I've spent thousands of dollars with this company in the last 2 years with receipts to prove it. I have tried to return several items by following to a T their return policy and they will NOT refund or replace their defective item. I now buy from group vertical and these guys can crumble
this company is fraud. they sell defective parts and they have false phone number on the website I was calling that number to exchange that part but nobody answer the phone and no reply by email too. why nobody take action on this kind of businesses.
Review: Greetings,
I purchased a Galaxy S4 camera order # [redacted] and have not received it! I received an e-mail stating the following “Hello, Please correct your shipping address because we tried to ship your order out they said incorrect address. Thanks” This email was from [redacted].
I Replied with two separate e-mails; 1st was [redacted] My address is [redacted] the 2nd was [redacted] Can you please call me to verify and other information. My cell is [redacted] At the same time I have made several attempts to call and no answer, I also posted to the (Contact us) on their web site. I also have not received any replies from my e-mails. There was also no contact information in her emails saying my order was undeliverable.Desired Settlement: I want my order delivered and at least a phone call so we know they are a real company.
Review: I purchased an iphone 5 white screen replacement from Wirelessparts Inc. I have purchased before from Wirelessparts inc and have had no issues.
The screen replacement I received was defective, the LCD wasn't working properly. As someone with experience purchasing screen replacements, I understand that this happens from time to time. Most companies will offer a replacement for the defective product, which is what WirelessParts says they would do on their website.
I emailed them immediately after testing the screen (as per their terms) and have not heard anything. I have called numerous times and nobody answers the phones. They must not have a voicemail either, because it rings and rings and rings. I then emailed the company again, explaining that I have tried to get in contact and I still have not heard anything.
I kept in mind their local time, and called during their business hours.Desired Settlement: All I want is the correct working product that I ordered. Their terms state that I need to pay for return shipping, even though it's not my fault, and at this point I am okay with paying that shipping. I just need to get the product I ordered at this point.
Business
Response:
Hiwe did sent him an lcd for replacement 1 week before. Why he keep complaint ?This is the tracking# for exchange lcd: [redacted]Shipped by USPS.thanks
Consumer
Response:
At first I was unable to get in contact with the company. The phone number provided to me would ring constantly without someone picking up, and they did not reply to my emails. However, they emailed me back and resolved everything with me. I was satisfied with their response.
Regards,
Review: I placed an order for IPhone 4s parts and they were defective and used. I did not read anywhere on the site that the products being sold were used. I opened the parts and looked at the middle bezel for the iPhone 4s and it had a screw broken off in the mounting of the volume control. I then started to replace the broken iPhone 4s screen and digitizer with the provided one from then and using a test cable and the iPhone had a 1/4" black bar from top to bottom on the left side. I have emailed them with a photo and have also tried to call but they do not have an option to leave a message. this company has wasted my time and my money!!Desired Settlement: I would like a full refund.