Wireless Zone of Daleville Reviews (1)
Review: We originally purchased a Galaxy Note 4 phone on a payment plan for a total of $749.99. On August 1st we then returned the Note 4 and got the LG G4 which the total price was $599.99. The exchange wasn't done correctly and now we are making a device payment every month based on the Price of the Galaxy Note 4. Numerous contact has been made to the store and so far No resolution to this has been made and every excuse has been given. We are at the point now to where the store will no longer return our calls or emails concerning this matter. This is definitely not a good practice to keep a customer that has 7 lines total on their account.Desired Settlement: It would be nice to be contacted and an adjustment be made to the account to reflect the correct price. If this is not possible we will even consider exchanging the LG G4 (hasn't been used due to this issue) back to the Note 4 since that is what we are paying for.
The employee's at the [redacted] store have already contacted her and resolved her problem even before I took the store over. Thanks,[redacted]