Wiring Harness Restoration

This company has designed its business model around conflict and unhappy customers.
Read his contract and understand it fully. After paying the initial quote and then paying an "expedite" fee, completion of the work took nearly 2 years. If you publicly complain, you'll be sent a threatening letter from an attorney saying, you'll be charged $150 hour and must participate in arbitration. You have absolutely no recourse with WHRC. Don't send them your business unless you have a ton of money and patience.

I paid this company in advance to restore my wire harness, it's been almost 3 years and I'm still waiting. I'm going to save you guys the time and trouble, don't use this company.

I too paid in full 1300+ dollars for a harness repair. I am a bronze level buyer. My harness is from an vintage Triumph car. I wanted a group of melted wires replaced. When following up on my job after a few months, I was told my entire assembly is now in pieces with all pins removed to be de-oxidized. My connectors are excellent but I was told that dirty connectors could affect my computer interface. I reminded customer service my car does not have a computer. Computers in cars did not exist when my car was made. WHR then admitted, sorry, we did not know that. The game then is, if you want faster service you can buy the silver or gold plan, but even that will get you not even a guess at how fast your harness will be completed. Again, read your contract well, it is incredibly thought out as they have awesome attorneys. You cannot sue them or get your money back but they will gladly give you an in-store credit for incomplete work and send you disassemble parts back to you. I too own a made to order online business. But, if we cannot produce a product, it is only correct to refund a client even though we to have a no cancel, no refund policy. WHR is a very well oiled machine to take your money and give you a product someday, maybe, but never will they even reasonably declare when or even what year!

I have sent this company me vehicle wiring harness. I have emails between me and and individual named mike. I had sent them my wiring harness through the mail I paid for the shipping. They had reviewed it and said they could fix it. So I shipped off the harness and it’s been 8 months since I have last seen the harness and keep emailing them and getting different answered. I have paid in full over $800I have all the invoices that have showed that I have made the payments and still no wiring harness. At this time I’ve had to go a different route to fix my vehicle.