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Wisconsin Cheese Masters

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Wisconsin Cheese Masters Reviews (1)

Love the cheese so I had some shipped to my homeFirst experience with having cheese shippedNot a good experienceSigned up online, very easy and ordered the cheese that I tried in April which I really likedReceived an email saying it shipped on 7/9/18, did not say what Carrier or a tracking numberI live in a remote area but UPS and FedEx will deliver to my doorMail I have a PO BoxI checked at the post office every day just in case it was delivered thereCheese was delivered to Post Office on 7/10/and I did not received this till 7/16/and it was sent day Priority mailSo it sat in lock box when it was extremely hot outside for almost a weekI finially got the tracking number once I got the package, which was a little lateWhy they would use the postal service, and why I did not get a tracking number to help me know where the package wasI called Cheese Masters and the lady was very nice checked on when delivered, and said she would have owner call meNo one called me so I sent an email letting them know how unhappy I wasOh yes we are so sorry, but it is our policy that we cannot do anything to help youSo screw you, your out $They could offer somethingShip another order for free, I would pay for the cheeseI also called the Post office and of course they don't know what happenedThis was human error, and no one will step up to make customer experience a good oneCheese Masters really need to work on their customer service

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