Wisconsin Ignition Interlock Devices, Inc.

Review: I turned in my device to this company 2.5 years ago. The attendant that removed the device said I do not owe anymore money to the company so I can leave after the device is removed.

On March 3rd, 2016 I received a collection notice from an attorney firm claiming I owe $89.40 to this company.

I have never received a call or an invoice from this company in all these years before asking me to pay this amount!

Now they are taking me to collections!!? I have called them several times and asked why did I not receive something form them before this? They just said I owe it and needs to be paid. I explained I was told by their attendant I was paid in full on the removal date. They are not following up with me at all and I don't believe I owe this bill. Very unprofessional not even a return call as of today March 15th 2016.Desired Settlement: I want this bill removed and make sure this does not affect my credit.

Business

Response:

On 3/15/2016 our accounting department did notice a clerical error on this clients account. The $89.40 invoice was immediately removed and the collections company was notified. This account was taken out of collections on 3/15/2016.We have contacted the client and apologized for the clerical error. This account has been closed out with a $0 balance.

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,