[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I have not received any coupons that were promised weeks ago.Regards, [redacted]
[redacted] , Find below the contact we have had with the [redacted] ’ Initially, received complaint and sent out this letter [redacted] Dear ***: Thank you for contacting us regarding Wise Variety Pack.We are sorry you found your purchase unsatisfactory and appreciate you bringing this matter to our attention Because the code you submitted tells us the product was within its expected shelf life, it is difficult to determine what may have happened to cause the staleness you mentionedWe do know that factors such as temperature and moisture can affect our products, resulting in a change in freshness, flavor, or texture We are proud of the high quality items we manufacture, and do everything possible to assure proper storage and handlingWhen the products leave our plants or warehouses, they are fresh and in perfect conditionHowever, once leaving our hands, they may be distributed, stored, and rotated numerous times before reaching you Again, I appreciate your bringing this situation to our attention and assure you that the appropriate Quality and Manufacturing personnel have been informed Please accept the enclosed coupon We strive to achieve percent customer satisfaction with our consumers and with your input we can achieve that goal We look forward to serving you as a satisfied consumer Sincerely, [redacted] Consumer Affairs Enclosure: Wise VP Coupon (s) [redacted] The above letter was returned due to insufficient address So, we sent this email to them Dear ***: Thank you for contacting us regarding your purchase and we are sorry that it was unsatisfactoryWe sent you a letter regarding your complaint of stale productIt has come back as undeliverable, insufficient addressPlease contact us, so that we may fix this error, and re-issue your letterThank You! We appreciate your patronage and look forward to serving you as a satisfied customer in the future Sincerely, Consumer Affairs for Wise Foods A return email gave us an apartment number and allowed us to send the following letter to them: October 1, [redacted] # 5C [redacted] Dear ***: Thank you for contacting us regarding Wise Variety Pack.We are sorry you found your purchase unsatisfactory and appreciate you bringing this matter to our attention Because the code you submitted tells us the product was within its expected shelf life, it is difficult to determine what may have happened to cause the you mentionedWe do know that factors such as temperature and moisture can affect our products, resulting in a change in freshness, flavor, or texture We are proud of the high quality items we manufacture, and do everything possible to assure proper storage and handlingWhen the products leave our plants or warehouses, they are fresh and in perfect conditionHowever, once leaving our hands, they may be distributed, stored, and rotated numerous times before reaching you Again, I appreciate your bringing this situation to our attention and assure you that the appropriate Quality and Manufacturing personnel have been informed Please accept the enclosed coupon We strive to achieve percent customer satisfaction with our consumers and with your input we can achieve that goal We look forward to serving you as a satisfied consumer Sincerely, [redacted] Consumer Affairs Enclosure: Wise VP Coupon (s) [redacted] As to the call the consumer states that she made on 3/claiming she spoke with [redacted] We have no record of this call and we do not have an [redacted] in the Consumer Affairs Department If you need further information, please feel free to contact me [redacted] Administrative Assistant Wise Foods Raseley Street, Berwick, PA, www.wisesnacks.com | www.arcacontal.com/en P ###-###-#### | E [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
[redacted] ***Far Rockaway, NY [redacted] Dear [redacted] : Thank you for contacting us regarding New York Deli Jalapeno Potato Chips.We are sorry you found your purchase unsatisfactory and appreciate you bringing this matter to our attentionSo that our quality assurance staff can evaluate your sample, we are sending a protective envelope Please place the bag and contents in the pre-paid mailer and return to us Upon receipt our quality lab personnel will do a thorough evaluation and we will notify you of their findingsYou have every right to expect our products to meet the highest quality standards and we appreciate your concern in bringing this matter to our attention Enclosed in the envelope are coupons for any Wise product, as our way of saying "thank you" for your continued confidence and supportSincerely, ChristinaConsumer Affairs Enclosures: [redacted] ***Wise Coupon(s) [redacted]
Here is a copy of the letter sent on 4/16/with coupons included [redacted] Dear ***: Thank you for contacting us regarding Wise Variety Pack.We are sorry you found your purchase unsatisfactory and appreciate you bringing this matter to our attention Because the code you submitted tells us the product was within its expected shelf life, it is difficult to determine what may have happened to cause the you mentionedWe do know that factors such as temperature and moisture can affect our products, resulting in a change in freshness, flavor, or texture We are proud of the high quality items we manufacture, and do everything possible to assure proper storage and handlingWhen the products leave our plants or warehouses, they are fresh and in perfect conditionHowever, once leaving our hands, they may be distributed, stored, and rotated numerous times before reaching you Again, I appreciate your bringing this situation to our attention and assure you that the appropriate Quality and Manufacturing personnel have been informed Please accept the enclosed coupon We strive to achieve percent customer satisfaction with our consumers and with your input we can achieve that goal We look forward to serving you as a satisfied consumer Sincerely, Christina Consumer Affairs Enclosure: Wise VP Coupon (s) 000136276B
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I have not received any coupons that were promised weeks ago.Regards, [redacted]
[redacted] , Find below the contact we have had with the [redacted] ’ Initially, received complaint and sent out this letter [redacted] Dear ***: Thank you for contacting us regarding Wise Variety Pack.We are sorry you found your purchase unsatisfactory and appreciate you bringing this matter to our attention Because the code you submitted tells us the product was within its expected shelf life, it is difficult to determine what may have happened to cause the staleness you mentionedWe do know that factors such as temperature and moisture can affect our products, resulting in a change in freshness, flavor, or texture We are proud of the high quality items we manufacture, and do everything possible to assure proper storage and handlingWhen the products leave our plants or warehouses, they are fresh and in perfect conditionHowever, once leaving our hands, they may be distributed, stored, and rotated numerous times before reaching you Again, I appreciate your bringing this situation to our attention and assure you that the appropriate Quality and Manufacturing personnel have been informed Please accept the enclosed coupon We strive to achieve percent customer satisfaction with our consumers and with your input we can achieve that goal We look forward to serving you as a satisfied consumer Sincerely, [redacted] Consumer Affairs Enclosure: Wise VP Coupon (s) [redacted] The above letter was returned due to insufficient address So, we sent this email to them Dear ***: Thank you for contacting us regarding your purchase and we are sorry that it was unsatisfactoryWe sent you a letter regarding your complaint of stale productIt has come back as undeliverable, insufficient addressPlease contact us, so that we may fix this error, and re-issue your letterThank You! We appreciate your patronage and look forward to serving you as a satisfied customer in the future Sincerely, Consumer Affairs for Wise Foods A return email gave us an apartment number and allowed us to send the following letter to them: October 1, [redacted] # 5C [redacted] Dear ***: Thank you for contacting us regarding Wise Variety Pack.We are sorry you found your purchase unsatisfactory and appreciate you bringing this matter to our attention Because the code you submitted tells us the product was within its expected shelf life, it is difficult to determine what may have happened to cause the you mentionedWe do know that factors such as temperature and moisture can affect our products, resulting in a change in freshness, flavor, or texture We are proud of the high quality items we manufacture, and do everything possible to assure proper storage and handlingWhen the products leave our plants or warehouses, they are fresh and in perfect conditionHowever, once leaving our hands, they may be distributed, stored, and rotated numerous times before reaching you Again, I appreciate your bringing this situation to our attention and assure you that the appropriate Quality and Manufacturing personnel have been informed Please accept the enclosed coupon We strive to achieve percent customer satisfaction with our consumers and with your input we can achieve that goal We look forward to serving you as a satisfied consumer Sincerely, [redacted] Consumer Affairs Enclosure: Wise VP Coupon (s) [redacted] As to the call the consumer states that she made on 3/claiming she spoke with [redacted] We have no record of this call and we do not have an [redacted] in the Consumer Affairs Department If you need further information, please feel free to contact me [redacted] Administrative Assistant Wise Foods Raseley Street, Berwick, PA, www.wisesnacks.com | www.arcacontal.com/en P ###-###-#### | E [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
[redacted] ***Far Rockaway, NY [redacted] Dear [redacted] : Thank you for contacting us regarding New York Deli Jalapeno Potato Chips.We are sorry you found your purchase unsatisfactory and appreciate you bringing this matter to our attentionSo that our quality assurance staff can evaluate your sample, we are sending a protective envelope Please place the bag and contents in the pre-paid mailer and return to us Upon receipt our quality lab personnel will do a thorough evaluation and we will notify you of their findingsYou have every right to expect our products to meet the highest quality standards and we appreciate your concern in bringing this matter to our attention Enclosed in the envelope are coupons for any Wise product, as our way of saying "thank you" for your continued confidence and supportSincerely, ChristinaConsumer Affairs Enclosures: [redacted] ***Wise Coupon(s) [redacted]
Here is a copy of the letter sent on 4/16/with coupons included [redacted] Dear ***: Thank you for contacting us regarding Wise Variety Pack.We are sorry you found your purchase unsatisfactory and appreciate you bringing this matter to our attention Because the code you submitted tells us the product was within its expected shelf life, it is difficult to determine what may have happened to cause the you mentionedWe do know that factors such as temperature and moisture can affect our products, resulting in a change in freshness, flavor, or texture We are proud of the high quality items we manufacture, and do everything possible to assure proper storage and handlingWhen the products leave our plants or warehouses, they are fresh and in perfect conditionHowever, once leaving our hands, they may be distributed, stored, and rotated numerous times before reaching you Again, I appreciate your bringing this situation to our attention and assure you that the appropriate Quality and Manufacturing personnel have been informed Please accept the enclosed coupon We strive to achieve percent customer satisfaction with our consumers and with your input we can achieve that goal We look forward to serving you as a satisfied consumer Sincerely, Christina Consumer Affairs Enclosure: Wise VP Coupon (s) 000136276B