I was aware of the minimum charge for working on my copier/fax/scanner machine I had provided the name, model number and location to them on seperate occasions When the technician arrived (an hour late) he did not know any of the information, looked like he was clueless, waited for a phone call for majority of the time standing around I had provided them with the error code in advance, but of course they could not move forward without ordering $in parts? Go figure! Needless to say I would highly recommend against using this service in the future
I was aware of the minimum charge for working on my copier/fax/scanner machine. I had provided the name, model number and location to them on 2 seperate occasions. When the technician arrived (an hour late) he did not know any of the information, looked like he was clueless, waited for a phone call for majority of the time standing around. I had provided them with the error code in advance, but of course they could not move forward without ordering $700 in parts? Go figure!
Needless to say I would highly recommend against using this service in the future.
I was aware of the minimum charge for working on my copier/fax/scanner machine I had provided the name, model number and location to them on seperate occasions When the technician arrived (an hour late) he did not know any of the information, looked like he was clueless, waited for a phone call for majority of the time standing around I had provided them with the error code in advance, but of course they could not move forward without ordering $in parts? Go figure! Needless to say I would highly recommend against using this service in the future
I was aware of the minimum charge for working on my copier/fax/scanner machine. I had provided the name, model number and location to them on 2 seperate occasions. When the technician arrived (an hour late) he did not know any of the information, looked like he was clueless, waited for a phone call for majority of the time standing around. I had provided them with the error code in advance, but of course they could not move forward without ordering $700 in parts? Go figure!
Needless to say I would highly recommend against using this service in the future.