[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] ? Complaint: [redacted] I am rejecting this response because: ? First, I never received the email noted in the response by Ourisman Ford and suggest they provide it to the Revdex.com if in fact they sent one (the same as I have provided all my communications with them to the Revdex.com)? After reviewing the two documents provided to the Revdex.com by Ourisman Ford concerning the refund calculations, it is very clear why they had not responded to the numerous previous requests for this information? Either intentionally or unintentionally, Ourisman Ford used incorrect dates to calculate the refund which was to their benefit and reduced the amount of my refund? The policy was originally for the seven years (month - note: ? Ourismas Ford states the period is months, so I will use that calculation to keep things simple) from 12/04/to 12/04/? The policy was cancelled on 01/30/(please see the document Refund Request.pdf which was previously provided to the Revdex.com and clearly proves the refund request was complete and acknowledged as accepted by Ourisman Ford on this date)? The policy was therefore in effect for months (12/04/to 01/30/2016) and had months remaining, not the months used by Ourisman Ford to calculate the refund? According to their own "cost per month" on the forms," they still owe me $? ? In the email that I sent you earlier today I attached a copy of the "contract cancellation" page for both the customer and the dealer (page dealer cost)? I spoke to Ford Motor Company at the below number and they suggest that [redacted] call or write them if he has any further questions? Regards, [redacted] ***
In the email that I sent you earlier today I attached a copy of the "contract cancellation" page for both the customer and the dealer (page dealer cost)? I spoke to Ford Motor Company at the below number and they suggest that [redacted] call or write them if he has any further questions?
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] ? Complaint: [redacted] I am rejecting this response because: ? First, I never received the email noted in the response by Ourisman Ford and suggest they provide it to the Revdex.com if in fact they sent one (the same as I have provided all my communications with them to the Revdex.com)? After reviewing the two documents provided to the Revdex.com by Ourisman Ford concerning the refund calculations, it is very clear why they had not responded to the numerous previous requests for this information? Either intentionally or unintentionally, Ourisman Ford used incorrect dates to calculate the refund which was to their benefit and reduced the amount of my refund? The policy was originally for the seven years (month - note: ? Ourismas Ford states the period is months, so I will use that calculation to keep things simple) from 12/04/to 12/04/? The policy was cancelled on 01/30/(please see the document Refund Request.pdf which was previously provided to the Revdex.com and clearly proves the refund request was complete and acknowledged as accepted by Ourisman Ford on this date)? The policy was therefore in effect for months (12/04/to 01/30/2016) and had months remaining, not the months used by Ourisman Ford to calculate the refund? According to their own "cost per month" on the forms," they still owe me $? ? In the email that I sent you earlier today I attached a copy of the "contract cancellation" page for both the customer and the dealer (page dealer cost)? I spoke to Ford Motor Company at the below number and they suggest that [redacted] call or write them if he has any further questions? Regards, [redacted] ***
In the email that I sent you earlier today I attached a copy of the "contract cancellation" page for both the customer and the dealer (page dealer cost)? I spoke to Ford Motor Company at the below number and they suggest that [redacted] call or write them if he has any further questions?