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Wise Power Systems, Inc.

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Review: For the last three years we have been trying to have our Solar Hot Water Heater circulator pump repaired. It was initially diagnosed as a pump problem, had to wait almost a year for Wise Power Systems to diagnose the problem and wait for pump to be replaced....after replacement system worked fine for a couple of months and then the same problem happened again, we were not getting any hot circulation on the coils.After numerous calls and patient waiting for diagnoses and repair, the people who could follow up on this were out of the country - S. Africa installing Solar Systems in 3rd world country...The owner, [redacted], finally came and checked out the system this past spring and said it was a valve seal problem with the circulator system, he said he will have his repair technician who is best qualified on the system handle it when comes back from S Africa in June....never heard from them at all. I left a message for [redacted] to call me on Oct 15, he was heading back to S Africa, have not heard from him....Please note, I have had Hot Water during the 3 year period of time, using the back up system....but that is not what I paid Wise Power Systems for.Desired Settlement: I am renting/selling this home and want a working system for the new tenants/owners....I have been patient enough waiting for this fix...

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Description: RENEWABLE ENERGY, SOLAR ENERGY EQUIPMENT & SYSTEMS DEALERS, SOLAR ENERGY SYSTEM DESIGN & INSTALLATION

Address: 500 Philadelphia Pike, Wilmington, Delaware, United States, 19809

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