Hello ***, We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue We apologize for any frustration this may have causedOur records show that this order was refunded $on April 8, back to card ending in ***We are sorry if you are continuing to have trouble locating your refundAt this point, your card issuer is the best point of contact for help locating your refund Once we issue the refund to you, your card issuer is responsible for ensuring that you receive the refundHow they process the refund can really vary, so we do strongly encourage you to reach out to them Because our system indicates this has been refunded, we can take no further action on this payment and we strongly urge you to contact your card administrator, either your bank or card processor, for more information We hope this helped! [redacted] Wish Customer Support Team [redacted]
I had a charge of $to my account that was not mineYou issued a refund and gave me Wish cashI need that money back in my checking account nowI am disabled and need my money returned to my bank accountI was hacked and did not make this purchaseI never placed this orderI am disabled and need the funds back in my checking account ASAPI am contacting the [redacted] Revdex.comI DO NOT want Wish BucksI will be telling all of my friends to close their Wish accountsSlamming accounts to generate Wish bucks is illegalThe following is the Wish order number that I DID NOT placeOrder ID: [redacted]
[redacted] ***" Chrome bookIt worked great until 4/3/when it died and would not respondI contacted Wish 4/4/about my issue on order # [redacted] from store name [redacted] 4/5/they responded on 4/5/asking my to provide pictures of the unit they sold meI did and eventually they sent a return postageI attached the postage to the original box and mailed it 4/6/It came back to my house because the postage was wrongI contacted Wish 4/7, 4/10, 4/11, 4/19, 4/21, 4/& 4/26/with no response from anyone from Wish***It is their fault they sent the incorrect postage and now they won't respond to multiple attempts to fix this issueThere is no phone number to call, I need help with this matterthank you
Revdex.com: I will wait and see if my refund arrivesI have already received the same message days ago from this company and now they say another 5-daysTruth remains to be seenTo date they have been very deceptive, stalling, ignoring my emails, claims that I was at fault for their lack of deliveryWe shall seeI have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Bought a product through wish [redacted] from [redacted] It was a cheap spiralizer to make veggies like "noodles." And apon first use, of the RAZOR SHARP METAL TEETH BROKE OFF IN BOWL OF FOOD!!! If gone unnoticed and I had ingested them, that could have potentially posed a serious health riskWho knows how much damage those razor sharp metal pieces could have done to my insides!!! Please be awareI'm not saying WISH [redacted] is fully to blameBecause that falls on [redacted] But WISH should be more careful of who they let sell under their nameAgain, please be aware of products you buy
Initial Business Response / [redacted] (1000, 5, 2015/04/10) */ Hello, Sorry for the confusionPlease submit a question using the large blue "request a refund" button you can find going to your order detail page from your order historyIf you require further assistance with this item, please email [redacted] @wish.com for more detailed instructions on how to get a refund Thank you, Wish Dispute Resolution
Complaint: [redacted] I am rejecting this response because: I can not do thisI was refunded the cost of items but not shipping of items When I go in to my account the refunded items are no longer her visible I have no idea who to call or email to resolve thisFrom wish.com end, it appears my refund request has been resolvedAnd it has not been I essentially paid for shipping for nothingNot cool Sincerely, [redacted]
This company utilizes a bait and agenda They advertise a product on social media (such as [redacted] ) at a certain price Then, when you click on the item, it changes the price to something higher It did this consistently for every item that I clicked onI had contacted the company to complain, and they said that "different prices were based on money rates, the state one is located in, the country, yadda yadda yadda." They did NOT explain WHY the price was different from the one advertised I posted a complaint with [redacted] about their advertising, and also with the Revdex.com
span.s {font-kerning: none} Hello [redacted] We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue Upon checking order [redacted] it looks like you ordered a replacement head lamp for a popular permanent hair removal laser If you'd like a refund, we require that you package and ship the item back to our return centerKeep in mind that we currently don't cover return shipping costsPlease use this link to complete the required form and see instructions on how to print the return label: [redacted] Once we receive your item at our return center, we'll refund the purchase back to your original form of payment Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team
I ordered a drone from [redacted] in February To this day I still have not received the itemI received an email from [redacted] asking if I received my packageThen several days later I received another email stating that my package had been deliveredWhen I replied to the emails to let [redacted] know I had not received my package, they instructed me to wait a few more days even though they previously indicated the item had been deliveredI never received the itemWhen I requested a refund or another item shipped [redacted] refused both options
Classic bait and switch rampant advertising most items are poorly made counterfeitssellers change advertising before you get thingsshipping takes to weeks and even if you return an item, shipping is not refunded, which is the bulk of the cost customer service has no way to talk with a supervisor and then shamelessly tries to get you to follow them on social media sites this is a scammers [redacted] avoid at all cost
Final Consumer Response / [redacted] (2000, 10, 2016/01/26) */ Company has resolved the problemItem is not at all what was expected, but issue has been resolved Thank you
id you know that your company makes it almost impossible to contact Customer Care? And that the CC phone number is illegal? The number NEVER reaches CC, it is a number owned by a totally different companyThat tries to get people to sign up for junk and scams! If your company does change the CC Phone number to none, or tell people that the phone number is linked to a company to help offer you deals, I will report your company! To the FTC, Revdex.com, to your Domain Hoster site, change my review of your app in Google Play and other Websites and to Google themselves I will even report it to the police Depts, that search the web for scammers and Trolls! You are breaking the law and it is a real [redacted] move to begin with! Please update it or I will report you!!! And why does your app need to take a picture of us, without our knowledge and without showing that it took it or who the app is sending to? That is also against the lawNot as big of a crime, then the phone that I listed above, but still a privacy breachPlease tell me why this is the case, or I will also report you for that as wellYour service does offer great deals on items, not the scamming phone number of course, but "Your" service doesI would hate to lose it, but I can't just sit back, while you break the law
Hello ***, We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I apologize for the inconvenience with your purchaseI have gone ahead and refunded you for "New Women's Fashion Wedge Sandal High Heel Platform Open Toe Strappy Pumps Summer Shoes” from order [redacted] Please allow 5-business days for your refund to process back to your original form of payment Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team
Initial Business Response / [redacted] (1000, 5, 2015/07/09) */ Hi ***, We're so sorry to hear about this! We have refunded the boots for you, and you should receive a refund confirmation email shortly If you have any questions, please feel free to contact Wish support at [redacted] @wish.com Thank you, The Wish Team Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/07/13) */ (The consumer indicated he/she ACCEPTED the response from the business.) I will take them on their word
I did not register with wish [redacted] nor have I made any purchases from that siteI have received numerous email notifications that I have placed orders or that my order will soon be delivered The address listed on these orders is in New York I do not live in New York The telephone support number merely refers callers to a support email addressI have sent numerous emails to the support address but have only received automated responses I do not know if this is a scam or if my email address has been mistakenly used for an account
I ordered a $ toy for my son days before Christmas amd was given a delivery date of 1/6/About a week later I decided to check the status of the order and it had changed to 1/9/Well 1/9/came and wentThere is no number to speak to a live person, you can only leave a message via phone or emailThough the response time was quick (same day) my delivery date changed to 1/16/without any explanation or apologyThe shipment tracker only tracked up to 12/26/Requested a full refund as I was no longer interestedIt was granted same day with no apologyHorrid experience, going to stick to reliable websitesWould not recommend
Hello [redacted] *We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.Sorry to hear that you received marbles instead of the quadcopterAfter taking a look at your account, it looks like the item has been fully refunded back to your accountYour refund may look different depending on the financial institution you paid through, so if you're having trouble locating your refund, please contact your financial institution for assistance using the confirmation of the refund we have attached to this email.The refund has been issued to the card ending in ***Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish!Wish Customer Support Team [redacted]
Hello ***, We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue We apologize for any frustration this may have causedOur records show that this order was refunded $on April 8, back to card ending in ***We are sorry if you are continuing to have trouble locating your refundAt this point, your card issuer is the best point of contact for help locating your refund Once we issue the refund to you, your card issuer is responsible for ensuring that you receive the refundHow they process the refund can really vary, so we do strongly encourage you to reach out to them Because our system indicates this has been refunded, we can take no further action on this payment and we strongly urge you to contact your card administrator, either your bank or card processor, for more information We hope this helped! [redacted] Wish Customer Support Team [redacted]
I had a charge of $to my account that was not mineYou issued a refund and gave me Wish cashI need that money back in my checking account nowI am disabled and need my money returned to my bank accountI was hacked and did not make this purchaseI never placed this orderI am disabled and need the funds back in my checking account ASAPI am contacting the [redacted] Revdex.comI DO NOT want Wish BucksI will be telling all of my friends to close their Wish accountsSlamming accounts to generate Wish bucks is illegalThe following is the Wish order number that I DID NOT placeOrder ID: [redacted]
[redacted] ***" Chrome bookIt worked great until 4/3/when it died and would not respondI contacted Wish 4/4/about my issue on order # [redacted] from store name [redacted] 4/5/they responded on 4/5/asking my to provide pictures of the unit they sold meI did and eventually they sent a return postageI attached the postage to the original box and mailed it 4/6/It came back to my house because the postage was wrongI contacted Wish 4/7, 4/10, 4/11, 4/19, 4/21, 4/& 4/26/with no response from anyone from Wish***It is their fault they sent the incorrect postage and now they won't respond to multiple attempts to fix this issueThere is no phone number to call, I need help with this matterthank you
Revdex.com: I will wait and see if my refund arrivesI have already received the same message days ago from this company and now they say another 5-daysTruth remains to be seenTo date they have been very deceptive, stalling, ignoring my emails, claims that I was at fault for their lack of deliveryWe shall seeI have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: STOP PLAYING GAMES AND GIVE ME MY REFUNDSincerely, [redacted]
Bought a product through wish [redacted] from [redacted] It was a cheap spiralizer to make veggies like "noodles." And apon first use, of the RAZOR SHARP METAL TEETH BROKE OFF IN BOWL OF FOOD!!! If gone unnoticed and I had ingested them, that could have potentially posed a serious health riskWho knows how much damage those razor sharp metal pieces could have done to my insides!!! Please be awareI'm not saying WISH [redacted] is fully to blameBecause that falls on [redacted] But WISH should be more careful of who they let sell under their nameAgain, please be aware of products you buy
Initial Business Response / [redacted] (1000, 5, 2015/04/10) */ Hello, Sorry for the confusionPlease submit a question using the large blue "request a refund" button you can find going to your order detail page from your order historyIf you require further assistance with this item, please email [redacted] @wish.com for more detailed instructions on how to get a refund Thank you, Wish Dispute Resolution
Complaint: [redacted] I am rejecting this response because: I can not do thisI was refunded the cost of items but not shipping of items When I go in to my account the refunded items are no longer her visible I have no idea who to call or email to resolve thisFrom wish.com end, it appears my refund request has been resolvedAnd it has not been I essentially paid for shipping for nothingNot cool Sincerely, [redacted]
This company utilizes a bait and agenda They advertise a product on social media (such as [redacted] ) at a certain price Then, when you click on the item, it changes the price to something higher It did this consistently for every item that I clicked onI had contacted the company to complain, and they said that "different prices were based on money rates, the state one is located in, the country, yadda yadda yadda." They did NOT explain WHY the price was different from the one advertised I posted a complaint with [redacted] about their advertising, and also with the Revdex.com
span.s {font-kerning: none} Hello [redacted] We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue Upon checking order [redacted] it looks like you ordered a replacement head lamp for a popular permanent hair removal laser If you'd like a refund, we require that you package and ship the item back to our return centerKeep in mind that we currently don't cover return shipping costsPlease use this link to complete the required form and see instructions on how to print the return label: [redacted] Once we receive your item at our return center, we'll refund the purchase back to your original form of payment Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team
I ordered a drone from [redacted] in February To this day I still have not received the itemI received an email from [redacted] asking if I received my packageThen several days later I received another email stating that my package had been deliveredWhen I replied to the emails to let [redacted] know I had not received my package, they instructed me to wait a few more days even though they previously indicated the item had been deliveredI never received the itemWhen I requested a refund or another item shipped [redacted] refused both options
Final Consumer Response / [redacted] (2000, 8, 2016/02/09) */ The company has resolved the issueMoney has been refunded to meCase should be closed
Classic bait and switch rampant advertising most items are poorly made counterfeitssellers change advertising before you get thingsshipping takes to weeks and even if you return an item, shipping is not refunded, which is the bulk of the cost customer service has no way to talk with a supervisor and then shamelessly tries to get you to follow them on social media sites this is a scammers [redacted] avoid at all cost
Final Consumer Response / [redacted] (2000, 10, 2016/01/26) */ Company has resolved the problemItem is not at all what was expected, but issue has been resolved Thank you
id you know that your company makes it almost impossible to contact Customer Care? And that the CC phone number is illegal? The number NEVER reaches CC, it is a number owned by a totally different companyThat tries to get people to sign up for junk and scams! If your company does change the CC Phone number to none, or tell people that the phone number is linked to a company to help offer you deals, I will report your company! To the FTC, Revdex.com, to your Domain Hoster site, change my review of your app in Google Play and other Websites and to Google themselves I will even report it to the police Depts, that search the web for scammers and Trolls! You are breaking the law and it is a real [redacted] move to begin with! Please update it or I will report you!!! And why does your app need to take a picture of us, without our knowledge and without showing that it took it or who the app is sending to? That is also against the lawNot as big of a crime, then the phone that I listed above, but still a privacy breachPlease tell me why this is the case, or I will also report you for that as wellYour service does offer great deals on items, not the scamming phone number of course, but "Your" service doesI would hate to lose it, but I can't just sit back, while you break the law
Hello ***, We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I apologize for the inconvenience with your purchaseI have gone ahead and refunded you for "New Women's Fashion Wedge Sandal High Heel Platform Open Toe Strappy Pumps Summer Shoes” from order [redacted] Please allow 5-business days for your refund to process back to your original form of payment Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team
Initial Business Response / [redacted] (1000, 5, 2015/07/09) */ Hi ***, We're so sorry to hear about this! We have refunded the boots for you, and you should receive a refund confirmation email shortly If you have any questions, please feel free to contact Wish support at [redacted] @wish.com Thank you, The Wish Team Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/07/13) */ (The consumer indicated he/she ACCEPTED the response from the business.) I will take them on their word
I did not register with wish [redacted] nor have I made any purchases from that siteI have received numerous email notifications that I have placed orders or that my order will soon be delivered The address listed on these orders is in New York I do not live in New York The telephone support number merely refers callers to a support email addressI have sent numerous emails to the support address but have only received automated responses I do not know if this is a scam or if my email address has been mistakenly used for an account
I ordered a $ toy for my son days before Christmas amd was given a delivery date of 1/6/About a week later I decided to check the status of the order and it had changed to 1/9/Well 1/9/came and wentThere is no number to speak to a live person, you can only leave a message via phone or emailThough the response time was quick (same day) my delivery date changed to 1/16/without any explanation or apologyThe shipment tracker only tracked up to 12/26/Requested a full refund as I was no longer interestedIt was granted same day with no apologyHorrid experience, going to stick to reliable websitesWould not recommend
Hello [redacted] *We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.Sorry to hear that you received marbles instead of the quadcopterAfter taking a look at your account, it looks like the item has been fully refunded back to your accountYour refund may look different depending on the financial institution you paid through, so if you're having trouble locating your refund, please contact your financial institution for assistance using the confirmation of the refund we have attached to this email.The refund has been issued to the card ending in ***Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish!Wish Customer Support Team [redacted]