Wish says that they have sent me my money back and sent a tracking number but my bank account shows no transfer from wish has been deposited back into my accountI have been a customer with wish for about yrs and this is the first time I have ever had this issue with them n the last
I purchased a product (Bestway CollerZ Tropical Breeze Person Float) for $plus $shipping on July 15, from Wish.com The sore name is [redacted] and the order number was [redacted] On July 30, I received a small package from the seller (Tracking # [redacted] ) that contained a note indicating that "We are still working to fulfill your order but it will not be delivered within the original time framePlease accept this complimentary gift for your inconvenience while we continue to work on fulfilling your order." In the small package (weighing less then a half a pound) was a small, very cheap, cloth pocket with a zipperIt was smaller then a size of 8xcopy paper and made extremely cheaplyI tossed it because I had no use for such an item and they indicated the item I ordered was forthcomingThe delivery estimate for the original item was Jul 31-Aug On August 26, I initiated a customer service inquiry via the Wish appI indicated that
Hello [redacted] , Thank you for following upIn order to process refunds, we require you return all items ordered To return unopened items without incurring any further costs, we recommend you refuse all items as they are deliveredIf items are not refused at delivery, you can write "REFUSED - RTS" on the unopened packages and drop them off at the post office I understand this may take some timeBecause of this, once I see that several items have been refused, as a sign of good faith, I will refund all charges Please keep a list of the tracking numbers of the packages you refuse and notify me once they have been returned to senderI look forward to hearing from you soon [redacted] Wish Customer Service Team
Hello ***, We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I apologize for the inconvenience and confirmed your order is beyond the estimated delivery dateBecause your order has passed its delivery date, I've gone ahead and refunded your orderPlease allow 5-business days for your refund to process back to your original payment methodI hope we have an opportunity to provide a better experience with your next purchase Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish! Wish Customer Support Team [redacted]
Order# [redacted] laptop Returned due to unexpected poor condition Website states that $was refunded on August I have not received my refund, nor has my bank, nor has [redacted] After countless fruitless attempts to contact Wish to mediate problem, there is no resolution Also customer support system is lacking support
Requested a refund but it said 5-days? I need it back asap,product never shipped so I dont see why it just cant cancel and I can get my money backJanuary 23, Order number: [redacted] price $total
I ordered two hoodies from their website on Jan.5h the order number is ( [redacted] )they ask me to wait until the 9th of Febi waited and still nothing its now the 14th of Feb and still nothing they refunded my money when I didnt ask them to and all they can tell me is I can order them againi dont see where I should have to considering ive already bought them once and they messed up on shipping them out they even gave me a fake tracking numberis there anything I can have done thank u
Complaint: [redacted] I am rejecting this response because: I spoke to my bank and don't do what Wish suggests doing to get my money backSo even though they say they don't, I know I'm not the first person to have this same issue with themI never got my purchase, I just want my full refund in either visa gift card, legal legitimate check, but I DO NOT WANT store credit! I just want my refund so I can get rid of this and pit it to a endPlain and simple just refund me my money.Sincerely, [redacted]
Wish is TERRIBLE, AWFUL, UNRESPONSIVE, AND CHARGES YOUR CREDIT CARD IMMEDIATELY ALTHOUGH NOTHING IS EVER SHIPPED! GETTING A REFUND APPEARS TO BE IMPOSSIBLE
The address it was delivered to, per the post office link YOU sent in this repeat message states it was delivered to [redacted] I LIVE IN [redacted] ***! AS I KEEP STATING! MY DAUGHTER IS A KID! SHE DID NOT GET ANYTHING DELIVERED FROM OVER MILES AWAY! THIS HAS BEEN MTHS OF THISI WANT MY MONEY BACK YOU STOLE FOR MERCHANDISE NEVER DELIVERED!Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted]
Hello ***, Apologies for any inconvenienceAccording to our records, you were paid $on April 15, through PayoneerTo view your account balance, please follow the instructions below: Log in to Merchant Dashboard Click Account > Payment History (at this point you will be able to see past payments, including the $payment from 4/15) From there, click "Contact Support" to view the phone number and email address for Wish [redacted] support As of May 19, 2017, the only remaining balance to be paid is $7.71, which will be paid on June 1st, Hope this helps! [redacted] Wish Customer Service Team, [redacted]
Complaint: [redacted] I am rejecting this response because: They know my complaints as I have been email contact with them regarding this situation Here is the order number requested [redacted] Sincerely, [redacted] ***
Dear [redacted] We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I apologize for the inconvenience with your purchaseI have gone ahead and refunded you for the orderPlease allow 5-business days for your refund to process back to your original form of payment Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team
Hello ***,We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.Sorry to hear the item arrived incompleteWe have gone ahead and issued a refund for order [redacted] "Eye Makeup --- Mousse Colored Contact Lenses"Most refunds process in 5-days, but some can take up to daysIf you do not see your refund returned to your original payment method, please contact us and provide your Wish order ID (begins with a 56) that you can find in your order history.Since the item has been refunded, there is no need to send back the item to the Return Center.Thanks for bringing this technical issue to our attentionWere you having issues in the mobile app or on the web?Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish!Wish Customer Support Team [redacted]
People plz do not buy from this horrible companyI recently decided to give this company a try and it was a bad experienceI made a few purchase's after I decided to cancel two item's because I changed my mindI canceled before anything was shippedOK I waited for my refunds I placed the order on the 9th and canceled the two item's on the same dayWow when I checked with my bank two weeks later there was no refundI sent them an email and they said they never gave me a refund because the canceled amounts we're never deductedHorse [redacted] I checked my statements and bam the amount for the canceled item's was removed by wish and never refundedI sent another email now they are giving me the run aroundI will be OK as my bank is getting involved in getting my money backPlz stay away from such [redacted] of a store
Hello [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue Rest assured that Wish will never charge you more than the listed price of them item upon placing your order When you add an item to your cart, you may see the price change based on the size or color you selectThis is because our merchants have the options to sell size and color variations at different prices In these cases, the more popular colors or sizes may cost a little more than less popular choicesOnce you select your desired options, the price will adjust accordingly before you add it to your shopping cartThis may also in certain instances affect the shipping price Keep in mind, that certain size and color combinations may not qualify for the “just pay shipping” promotion Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team, [redacted]
I purchase a watch from [redacted] in late January or early FebruaryThe watch was delivered in working orderLast week my wife went to charge the watch and the USB port that was on the system board separated from it I have been in contact with [redacted] ***s customer support department since May 19th trying to resolve is issueEvery reply I get from them is by a different personIn my emails I explain to them this is a warranty issue that is outside of there "Refund Policy"This clearly a case of a manufacturing defaultI have requested for the contact information for either the vendor or the manufacturer so I can get this issue resolvedThe have never given me thatI have also ask for someone to call me to resolve this issueThere reply was all customer support is handle through email
Wish says that they have sent me my money back and sent a tracking number but my bank account shows no transfer from wish has been deposited back into my accountI have been a customer with wish for about yrs and this is the first time I have ever had this issue with them n the last
I purchased a product (Bestway CollerZ Tropical Breeze Person Float) for $plus $shipping on July 15, from Wish.com The sore name is [redacted] and the order number was [redacted] On July 30, I received a small package from the seller (Tracking # [redacted] ) that contained a note indicating that "We are still working to fulfill your order but it will not be delivered within the original time framePlease accept this complimentary gift for your inconvenience while we continue to work on fulfilling your order." In the small package (weighing less then a half a pound) was a small, very cheap, cloth pocket with a zipperIt was smaller then a size of 8xcopy paper and made extremely cheaplyI tossed it because I had no use for such an item and they indicated the item I ordered was forthcomingThe delivery estimate for the original item was Jul 31-Aug On August 26, I initiated a customer service inquiry via the Wish appI indicated that
Hello [redacted] , Thank you for following upIn order to process refunds, we require you return all items ordered To return unopened items without incurring any further costs, we recommend you refuse all items as they are deliveredIf items are not refused at delivery, you can write "REFUSED - RTS" on the unopened packages and drop them off at the post office I understand this may take some timeBecause of this, once I see that several items have been refused, as a sign of good faith, I will refund all charges Please keep a list of the tracking numbers of the packages you refuse and notify me once they have been returned to senderI look forward to hearing from you soon [redacted] Wish Customer Service Team
Hello ***, We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I apologize for the inconvenience and confirmed your order is beyond the estimated delivery dateBecause your order has passed its delivery date, I've gone ahead and refunded your orderPlease allow 5-business days for your refund to process back to your original payment methodI hope we have an opportunity to provide a better experience with your next purchase Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish! Wish Customer Support Team [redacted]
Order# [redacted] laptop Returned due to unexpected poor condition Website states that $was refunded on August I have not received my refund, nor has my bank, nor has [redacted] After countless fruitless attempts to contact Wish to mediate problem, there is no resolution Also customer support system is lacking support
Requested a refund but it said 5-days? I need it back asap,product never shipped so I dont see why it just cant cancel and I can get my money backJanuary 23, Order number: [redacted] price $total
Final Consumer Response / [redacted] (2000, 15, 2016/01/26) */ The company, Wish.com, did refund me for the items that were not delivered
I got my items, Unfortunately they were kids sizes, too smallIt's safe to say my neighbors kids are very happy [redacted]
I ordered two hoodies from their website on Jan.5h the order number is ( [redacted] )they ask me to wait until the 9th of Febi waited and still nothing its now the 14th of Feb and still nothing they refunded my money when I didnt ask them to and all they can tell me is I can order them againi dont see where I should have to considering ive already bought them once and they messed up on shipping them out they even gave me a fake tracking numberis there anything I can have done thank u
Complaint: [redacted] I am rejecting this response because: I spoke to my bank and don't do what Wish suggests doing to get my money backSo even though they say they don't, I know I'm not the first person to have this same issue with themI never got my purchase, I just want my full refund in either visa gift card, legal legitimate check, but I DO NOT WANT store credit! I just want my refund so I can get rid of this and pit it to a endPlain and simple just refund me my money.Sincerely, [redacted]
Wish is TERRIBLE, AWFUL, UNRESPONSIVE, AND CHARGES YOUR CREDIT CARD IMMEDIATELY ALTHOUGH NOTHING IS EVER SHIPPED! GETTING A REFUND APPEARS TO BE IMPOSSIBLE
The address it was delivered to, per the post office link YOU sent in this repeat message states it was delivered to [redacted] I LIVE IN [redacted] ***! AS I KEEP STATING! MY DAUGHTER IS A KID! SHE DID NOT GET ANYTHING DELIVERED FROM OVER MILES AWAY! THIS HAS BEEN MTHS OF THISI WANT MY MONEY BACK YOU STOLE FOR MERCHANDISE NEVER DELIVERED!Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted]
Hello ***, Apologies for any inconvenienceAccording to our records, you were paid $on April 15, through PayoneerTo view your account balance, please follow the instructions below: Log in to Merchant Dashboard Click Account > Payment History (at this point you will be able to see past payments, including the $payment from 4/15) From there, click "Contact Support" to view the phone number and email address for Wish [redacted] support As of May 19, 2017, the only remaining balance to be paid is $7.71, which will be paid on June 1st, Hope this helps! [redacted] Wish Customer Service Team, [redacted]
Final Consumer Response / [redacted] (2000, 15, 2016/01/26) */ Refund was issued, total time took was approximately 5-weeksThank you
Complaint: [redacted] I am rejecting this response because: They know my complaints as I have been email contact with them regarding this situation Here is the order number requested [redacted] Sincerely, [redacted] ***
Dear [redacted] We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue I apologize for the inconvenience with your purchaseI have gone ahead and refunded you for the orderPlease allow 5-business days for your refund to process back to your original form of payment Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team
Hello ***,We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue.Sorry to hear the item arrived incompleteWe have gone ahead and issued a refund for order [redacted] "Eye Makeup --- Mousse Colored Contact Lenses"Most refunds process in 5-days, but some can take up to daysIf you do not see your refund returned to your original payment method, please contact us and provide your Wish order ID (begins with a 56) that you can find in your order history.Since the item has been refunded, there is no need to send back the item to the Return Center.Thanks for bringing this technical issue to our attentionWere you having issues in the mobile app or on the web?Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact usThank you for your patience and understanding, and thanks for shopping on Wish!Wish Customer Support Team [redacted]
People plz do not buy from this horrible companyI recently decided to give this company a try and it was a bad experienceI made a few purchase's after I decided to cancel two item's because I changed my mindI canceled before anything was shippedOK I waited for my refunds I placed the order on the 9th and canceled the two item's on the same dayWow when I checked with my bank two weeks later there was no refundI sent them an email and they said they never gave me a refund because the canceled amounts we're never deductedHorse [redacted] I checked my statements and bam the amount for the canceled item's was removed by wish and never refundedI sent another email now they are giving me the run aroundI will be OK as my bank is getting involved in getting my money backPlz stay away from such [redacted] of a store
Hello [redacted] , We are following up with you regarding your recent complaint with the Revdex.comWe greatly appreciate you being a Wish customer and are looking forward to helping you resolve this issue Rest assured that Wish will never charge you more than the listed price of them item upon placing your order When you add an item to your cart, you may see the price change based on the size or color you selectThis is because our merchants have the options to sell size and color variations at different prices In these cases, the more popular colors or sizes may cost a little more than less popular choicesOnce you select your desired options, the price will adjust accordingly before you add it to your shopping cartThis may also in certain instances affect the shipping price Keep in mind, that certain size and color combinations may not qualify for the “just pay shipping” promotion Again, we want to apologize for any inconvenience this issue may have causedShould you have any further questions or concerns regarding this email or any issue in the future, please do not hesitate to contact us at [redacted] Thank you for your patience and understanding, and thanks for shopping on Wish! [redacted] Wish Customer Service Team, [redacted]
I purchase a watch from [redacted] in late January or early FebruaryThe watch was delivered in working orderLast week my wife went to charge the watch and the USB port that was on the system board separated from it I have been in contact with [redacted] ***s customer support department since May 19th trying to resolve is issueEvery reply I get from them is by a different personIn my emails I explain to them this is a warranty issue that is outside of there "Refund Policy"This clearly a case of a manufacturing defaultI have requested for the contact information for either the vendor or the manufacturer so I can get this issue resolvedThe have never given me thatI have also ask for someone to call me to resolve this issueThere reply was all customer support is handle through email