Complaint: [redacted] The leak is not coming from the sidingWhen the roof was first installed it leaked in the same area as it is now When the roof was installed I did not have sidingSo where was the leak coming from thenPoor workmanshipIt leaked from the very beginning My siding was I installed in This is an unexceptional answer They did a poor job I am rejecting this response because: Regards, [redacted]
Business Response to a Complaint Complaint ID#: [redacted] Company Name: Carlson Bros IncCompany Contact: Douglas C Company Phone: [redacted] Company Email: [redacted] Person Who Sent the Complaint: Staff Member: Response: Once again we stated we would come out to see if the leak was coming from the roof or the sidingWe told the homeowner to call us when it rained so we can see where the leak was coming fromTo this date no one has called up to come out to observe the leak during rainAlso we were nice enough to offer to come out even though their warranty has expiredIf they would like to schedule an appointment when it is raining we would be happy to come out and observe what is going on and give them an estimate for repairs if needed
Complaint: [redacted] The leak is not coming from the sidingWhen the roof was first installed it leaked in the same area as it is now When the roof was installed I did not have sidingSo where was the leak coming from thenPoor workmanshipIt leaked from the very beginning My siding was I installed in This is an unexceptional answer They did a poor job I am rejecting this response because: Regards, [redacted]
Business Response to a Complaint Complaint ID#: [redacted] Company Name: Carlson Bros IncCompany Contact: Douglas C Company Phone: [redacted] Company Email: [redacted] Person Who Sent the Complaint: Staff Member: Response: Once again we stated we would come out to see if the leak was coming from the roof or the sidingWe told the homeowner to call us when it rained so we can see where the leak was coming fromTo this date no one has called up to come out to observe the leak during rainAlso we were nice enough to offer to come out even though their warranty has expiredIf they would like to schedule an appointment when it is raining we would be happy to come out and observe what is going on and give them an estimate for repairs if needed