Wittmeier Collision Center Reviews (1)
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Wittmeier Collision Center Rating
Description: Auto Repair & Service
Address: 1070 E 20th St, Chico, California, United States, 95928-6723
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Review: My husband had an accident in I believe October or November of 2012 I believe anyway about a year or two later the paint on the front end bumper that they replaced started coming off. We have went to Wittmeier Collision Center on several occasions and even spoke with the [redacted] Rep. about the work that was done and it is supposed to be guaranteed for life. When we have gone there to speak with someone there all we get is excuses, extremely bad customer service with bad attitude and they just don't care the last time my husband went there the guy he spoke with yelled at him and told him what do you expect when you get cheap insurance. The problem is that [redacted] shipped them the front bumper however they didn't bother to try sanding it at all so that the paint would actually stick to the bumper plus they ruined our windshield with overspray paint and wouldn't fix that either. I know it has been a few years since the accident happened however every time we have to look at the front end of our [redacted] CX-7 we get angry. All we want it for this company to live up to the lifetime guarantee that was printed on the invoice which I still have and we have showed it to them and our insurance company [redacted] would do anything about it either. If they would have just done the job correctly in the first place or fixed the paint job I wouldn't be making this complaint. Like I said we have been trying for the past few years arguing with them to fix the crappy job they did. We shouldn't have to pay again for their poor workmanship they should have done it right the first time. I have been meaning to send this complaint in for a while but forget until my husband and I start talking about it again which is usually late at night or on my way to work plus our computer has been having problems for a couple years as well.Desired Settlement: We want Wittmeier Collision Center to repaint the front bumper due to their shotty job they did working on our [redacted] CX-7. We had only had the vehicle for about 6 months when the accident occurred and we paid 25,000.00 for it.