WJY - William J. Young Reviews (3)
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WJY - William J. Young Rating
Address: P O Box 656, Disney, Oklahoma, United States, 74340
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We reached out to Mr. [redacted] via phone call and he had already sent in his clarion product for in warranty service. We were able to identify the issue and repair the unit back to factory specifications. We also advised Mr. [redacted] that as a goodwill gesture, we have extended his original...
manufacturer's warranty for an additional 6 months and we have documented his product issues on record# [redacted].
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]
Mr. [redacted] rebate was rejected because of missing required information. The purchase date and dealer name and address were missing from the documents he submitted. Both are used to validate the claim requirements. We reached out to Mr. [redacted] and the selling dealer. And they were able to supply...
the missing required information. The information was submitted and the rebate claim has been approved. Mr. [redacted] has been informed of the status change of his rebate via a phone conversation on 8/21/15.