January 26, 2016We are very sorry [redacted] was not pleased, we are known for work no one else will doWe offered to redo the ring for him, he declined If he is not completely satisfied we will be glad to issue the refundThis is the type of ring that should be ordered in the correct size at time of manufacture and not sized after the factIf you let us know the amount he is requesting we will be glad to mail him a check or to the bureau if that is how to proceedWe take our reputation very seriously and go out of our way to try and please everyone.Sincerely,Cynthia L
January 26, 2016We are very sorry [redacted] was not pleased, we are known for work no one else will doWe offered to redo the ring for him, he declined If he is not completely satisfied we will be glad to issue the refundThis is the type of ring that should be ordered in the correct size at time of manufacture and not sized after the factIf you let us know the amount he is requesting we will be glad to mail him a check or to the bureau if that is how to proceedWe take our reputation very seriously and go out of our way to try and please everyone.Sincerely,Cynthia L