Wok Express

Thurmont Paving's customer service is very unprofessional In February I was looking for a good and reliable company to repair and resurface my drive way in [redacted] PA approximately twelve miles from their location They came highly recommended to me from family and neighbors and other contractors I scheduled an estimate in March and George came out and was very professional and gave me a very fair and resonable price (just under four grand) After approximately two weeks I began calling to try to get on the schedule Victoria, the secretary, said that when it rains the tar plant in Thurmont does not open - so therefore they can not work, but would call me when the weather improved Since this day, she has never called me to schedule, it has been me calling weekly (when the weather looked good in Thurmont and in Fairfield) to try to get on the schedule I was leaving messages on all three lines (business, toll free and personal) She informed me when I finally got her to answer that my job is a very small job and not worth traveling twelve miles to do I was furious, this is no way to treat a customer

Thurmont Paving's customer service is very unprofessional. In February I was looking for a good and reliable company to repair and resurface my drive way in [redacted] PA approximately twelve miles from their location. They came highly recommended to me from family and neighbors and other contractors. I scheduled an estimate in March and George came out and was very professional and gave me a very fair and resonable price (just under four grand). After approximately two weeks I began calling to try to get on the schedule. Victoria, the secretary, said that when it rains the tar plant in Thurmont does not open - so therefore they can not work, but would call me when the weather improved. Since this day, she has never called me to schedule, it has been me calling weekly (when the weather looked good in Thurmont and in Fairfield) to try to get on the schedule. I was leaving messages on all three lines (business, toll free and personal). She informed me when I finally got her to answer that my job is a very small job and not worth traveling twelve miles to do. I was furious, this is no way to treat a customer.