My Wolf toaster stopped working exactly after the 5-year warranty. For the price paid, My expectation is that the toaster to be longer lasting than the mainstream toasters on the market. Not so. Expensive and looked nice, but my opinion is that this high price toaster didn't last long and was not worth the price/
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I strongly, strongly recommend you publish and email address and consider a live chat function as well Regards, [redacted]
I’m responding to a letter received by you referencing ID [redacted] for Mr [redacted] Our company does provide 24/phone support so I looked into this matter further and found we encountered a physical failure of our phone system at around 8:p.mon January 7, and it wasn’t recovered until just after 8:a.mon January 8, I’m sure that this is the reason that the customer reached a non-working numberWe are working quickly to implement a new, more reliable phone system by early February and, hopefully, will not experience anymore 12-hour outagesOur records do show that Mr [redacted] did make contact with our call center at 11:20am CST and spoke with someone from our customer support team that had assisted him At this time we only offer 24/phone support, any e-mail that is sent to Customer Service is answered within hours excluding weekends and at this time we do not offer live chat support We apologize for any inconvenience that this phone outage caused Mr [redacted] , unfortunately this was due to technical difficulty and beyond our control at the time [redacted] ***Liability Claims AdjusterP: [redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I strongly, strongly recommend you publish and email address and consider a live chat function as well Regards, [redacted]
I’m responding to a letter received by you referencing ID [redacted] for Mr [redacted] Our company does provide 24/phone support so I looked into this matter further and found we encountered a physical failure of our phone system at around 8:p.mon January 7, and it wasn’t recovered until just after 8:a.mon January 8, I’m sure that this is the reason that the customer reached a non-working numberWe are working quickly to implement a new, more reliable phone system by early February and, hopefully, will not experience anymore 12-hour outagesOur records do show that Mr [redacted] did make contact with our call center at 11:20am CST and spoke with someone from our customer support team that had assisted him At this time we only offer 24/phone support, any e-mail that is sent to Customer Service is answered within hours excluding weekends and at this time we do not offer live chat support We apologize for any inconvenience that this phone outage caused Mr [redacted] , unfortunately this was due to technical difficulty and beyond our control at the time [redacted] ***Liability Claims AdjusterP: [redacted]