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Wolfe's Drilling Company

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Wolfe's Drilling Company Reviews (2)

From: John G [redacted] Sent: Wednesday, January 10, 2:PM To: [redacted] Subject: Grillo Services LLC complaint ID [redacted] Good afternoon [redacted] , I have read the complaint from [redacted] in regards to my company not delivering two cubic yards of [redacted] sand for free to her residenceI spoke with [redacted] on the phone and she explained she wanted my company to deliver two cubic yards of *** sand to her home free of delivery chargeI explained that we charge a delivery feeShe told me she ordered cubic yards originally but she could not recieve delivery from our large triaxle dump truck that would have been required for that cubic yard deliveryShe told us to bring the cubic yard delivery truck even though she needed cubic yardsIf a person is to call our office for delivery to [redacted] it is $ dollars delivery for up to a cubic yard load of sand or stone and $ delivery fee for a - cubic yard load of stone or sand [redacted] knew by that fact alone that she needed two delivery fees for the small truck of $ each however she told us as explained she can't receive a larger truck on her property due to size requirementsI told her I will not deliver for free end of conversation [redacted] has another home in [redacted] ** not to far from Grillo Services and she has ordered from us in the past and knows our delivery system and the size of our trucks, we would discount her on her deliveries to her [redacted] home because she only lived miles from our processing facility however [redacted] is much further and time consuming, [redacted] has two homes and she is asking my Company to work for freeI pay the driver $ per hour that includes with benefits it is a two hour round trip to [redacted] , add fuel, truck maintenance and insurance and I am barely covering my cost at a delivery fee of $ I think this complaint is ridiculous on her part Thank you

From: John G*** *** Sent: Wednesday, January 10, 2:PM To: *** Subject: Grillo Services LLC complaint ID *** Good afternoon ***, I have read the complaint from *** *** in regards to my company not delivering two cubic yards
of *** sand for free to her residenceI spoke with *** on the phone and she explained she wanted my company to deliver two cubic yards of *** sand to her home free of delivery chargeI explained that we charge a delivery feeShe told me she ordered cubic yards originally but she could not recieve delivery from our large triaxle dump truck that would have been required for that cubic yard deliveryShe told us to bring the cubic yard delivery truck even though she needed cubic yardsIf a person is to call our office for delivery to *** it is $ dollars delivery for up to a cubic yard load of sand or stone and $ delivery fee for a - cubic yard load of stone or sand*** knew by that fact alone that she needed two delivery fees for the small truck of $ each however she told us as explained she can't receive a larger truck on her property due to size requirementsI told her I will not deliver for free end of conversation*** has another home in *** ** not to far from Grillo Services and she has ordered from us in the past and knows our delivery system and the size of our trucks, we would discount her on her deliveries to her *** home because she only lived miles from our processing facility however *** is much further and time consuming, *** has two homes and she is asking my Company to work for freeI pay the driver $ per hour that includes with benefits it is a two hour round trip to ***, add fuel, truck maintenance and insurance and I am barely covering my cost at a delivery fee of $ I think this complaint is ridiculous on her part Thank you

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Address: 14 W. Holcomb Street, North Creek, New York, United States, 12853

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www.greencycle-grillo.com

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