Wolfe's Tree Service

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

I am filing against Eagles Crest Apartments the address is *** *** ** harrisburg pa ***The telephone number is ###-###-####

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

9/15/2017Thank you for writing in regarding Eagle's Crest AptsOur staff is committed to customer satisfaction and we take the concerns of all our residents
seriously.We did offer an on-site transfer option and even had openings at a sister community in the area, however, we understand your decline to transfer, We apologize for the miscommunication and inconvenience this caused and wish you well in your new homeBelow are updates based on desired settlement:*$2,Lease Break fee has been waived* Months Rent notice period has been waived *Offered to let out of lease 9/10/and party has agreed * Notified *** Water about the water quality issues and flushed out the water hydrants in the area.This matter was resolved on 9/7/and both parties agreed that the termination fees and notice periods would be waived, however the resident would remain responsible for the rent and late fee while they still had possession through Sunday 9/10/2017.If we may be of further assistance, please don't hesitate to reach out to our office directly at ###-###-#### or email ***@ morgancommunities.com.Sincere Regards,Sarah D. Community Manager

4/4/2017Thank you for writing in regarding Eagle's Crest AptsOur staff is committed to customer satisfaction and we take the concerns of all our residents seriouslyUnfortunately, there was a total miscommunication amongst the turnover team as to which apartment homes were pristine clear/
market-ready versus those that were still "in progress”We did offer an on-site transfer option and even had openings at a sister community in the area, however, we understand your decline to transferWe apologize for the miscommunication and inconvenience this caused and wish you well in your new homeBelow are updates based on desired settlement:$2,Lease Break fee has been waived Months Rent notice period has been waived March's prorated rent has been/will be returned to you $Admin Fee will be returned within (30) thirty daysIf we may be of further assistance, please don't hesitate to reach out to our office directly at;###-###-#### or email *** ***.com.Sincere Regards,Sarah D.Community Manager