Wolfpack Roofing and Construction

Unfortunately the homeowner was under contract with our company and they broke their contract without notice The amount they paid is less than the cancellation penaltyEmployees that performed work on the project have already received compensation and we cannot refund anything when we are already taking a loss on the canceled projectWe would have been glad to work with the homeowner and expedited the project had we been given the opportunityThe owner of the company sympathizes with their situation, being a vet as wellOur contract is very clear in these matters and this is the assumed risk when you break a contract you have invested money inWe will gladly credit money paid in on another project in the future

Complaint: ***
I am rejecting this response because: No work was ever doneI tried to contact Wolfpack numerous timesNo one would return my callsI never signed a contract, only the estimate that I was presentedThat is not a contract. When I finally got a call back from someone I assumed was a receptionist, I informed her that I was going to hire another company to do the work. She said she would have a manager call meThe manager never calledNot only will I never do business with this company, I will not recommend them to anyone
Regards,
*** *** ***

Unfortunately the homeowner was under contract with our company and they broke their contract without notice.  The amount they paid is less than the cancellation penalty. Employees that performed work on the project have already received compensation and we cannot refund anything when we are...

already taking a loss on the canceled project. We would have been glad to work with the homeowner and expedited the project had we been given the opportunity. The owner of the company sympathizes with their situation, being a vet as well. Our contract is very clear in these matters and this is the assumed risk when you break a contract you have invested money in. We will gladly credit money paid in on another project in the future.