Dr Elizabeth [redacted] has been my mum's doctor for 8yrs at the Katy location, and then the [redacted] west Houston location. I have never questioned their services or prices until this year. My mum doesn't have insurance so we have always had to pay out of pocket for her Pap Smear and somehow the prices have consistently increased over the years and I never questioned it because of the service until our last appointment in May, 2016 at the [redacted] west Houston location. We were told we would have to see the Physician Assistant (PA) this time since it was just a Pap Smear. The PA came in, she didn't have a clue as to my mum's history and why she was having a Pap at 74yrs. I proceeded to educate her, and gave her info she asked. She didn't say anything or add any value, she just took notes and then did the Pap. When it was time to pay, we were told to pay 150 dollars for the Pap Smear and another 141 dollars for the PA. I was furious. Has anyone ever had a Pap Smear for 291 dollars? If my mum had insurance would they bill 291 dollars to the insurance company for a Pap? The most annoying part is, the PA didn't do anything besides the Pap, and take notes. She had no clue why we were there. They expected us to pay 141 dollars in addition to 150 dollars for a service we didn't receive. This company is a rip off. They prey on honest hardworking people who just happen to not have insurance and want to take money they did not work for. In all of 8yrs we have not owed this company, so they decided it was time to rip us off. The bill says the 141 dollars is for review and evaluation. If she did a review before the appointment, how come she didn't know why we were there ? How come, I had to explain why my mum who is post menopausal, not sexually active, and 74yrs old was having a Pap?. Please stay away from this people, they are thieves. I paid the 150 dollars for the Pap, but did not pay 141 dollars for review and evaluation because that never happened.
Revdex.com:
This letter is to inform you that Women's Healthcare Center of Houston has carried out to my satisfaction the resolution it proposed for my complaint, filed on 5/9/2014 11:07:44 AM and assigned ID [redacted]
Regards,
Dr Elizabeth [redacted] has been my mum's doctor for 8yrs at the Katy location, and then the [redacted] west Houston location. I have never questioned their services or prices until this year. My mum doesn't have insurance so we have always had to pay out of pocket for her Pap Smear and somehow the prices have consistently increased over the years and I never questioned it because of the service until our last appointment in May, 2016 at the [redacted] west Houston location. We were told we would have to see the Physician Assistant (PA) this time since it was just a Pap Smear. The PA came in, she didn't have a clue as to my mum's history and why she was having a Pap at 74yrs. I proceeded to educate her, and gave her info she asked. She didn't say anything or add any value, she just took notes and then did the Pap. When it was time to pay, we were told to pay 150 dollars for the Pap Smear and another 141 dollars for the PA. I was furious. Has anyone ever had a Pap Smear for 291 dollars? If my mum had insurance would they bill 291 dollars to the insurance company for a Pap? The most annoying part is, the PA didn't do anything besides the Pap, and take notes. She had no clue why we were there. They expected us to pay 141 dollars in addition to 150 dollars for a service we didn't receive. This company is a rip off. They prey on honest hardworking people who just happen to not have insurance and want to take money they did not work for. In all of 8yrs we have not owed this company, so they decided it was time to rip us off. The bill says the 141 dollars is for review and evaluation. If she did a review before the appointment, how come she didn't know why we were there ? How come, I had to explain why my mum who is post menopausal, not sexually active, and 74yrs old was having a Pap?. Please stay away from this people, they are thieves. I paid the 150 dollars for the Pap, but did not pay 141 dollars for review and evaluation because that never happened.
Revdex.com:
This letter is to inform you that Women's Healthcare Center of Houston has carried out to my satisfaction the resolution it proposed for my complaint, filed on 5/9/2014 11:07:44 AM and assigned ID [redacted]
Regards,