Wong Wok House At Berkshire Reviews (2)
Wong Wok House At Berkshire Rating
Description: Restaurants
Address: 749 Sumner Ave., Springfield, Massachusetts, United States, 01108
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Received raw shrimp and old food.I called to report.They insisted I come back 'tonight'.I informed the lady that I was too far away to return tonight I purchased a #7 with beef teriaki instead of egg roll. I picked up food around 8pm on June 2, 2014. I started eating but when I ate the shrimp, something soft was in my month which I thought was breading. I spit it out and it was raw shrimp. I has swallowed some already. I called the restaurant approximately 9:30pm to complain. I was told that I had to bring it back tonight.I was too far away to get back there and told the lady that. She said they would not refund me unless I came back tonight. Huh? Really? I spent [redacted] cash. I have been eating there for YEARS, never made a complaint; and I had plenty of reasons to.Desired SettlementA refund of [redacted]
Received raw shrimp and old food.I called to report.They insisted I come back 'tonight'.I informed the lady that I was too far away to return tonight I purchased a #7 with beef teriaki instead of egg roll. I picked up food around 8pm on June 2, 2014. I started eating but when I ate the shrimp, something soft was in my month which I thought was breading. I spit it out and it was raw shrimp. I has swallowed some already. I called the restaurant approximately 9:30pm to complain. I was told that I had to bring it back tonight.I was too far away to get back there and told the lady that. She said they would not refund me unless I came back tonight. Huh? Really? I spent [redacted] cash. I have been eating there for YEARS, never made a complaint; and I had plenty of reasons to.Desired SettlementA refund of [redacted]